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Billing Specialist Tier II

Company: VirtualVocations
Location: Boca Raton
Posted on: September 15, 2023

Job Description:

A company is looking for a Billing Specialist Tier II in the United States.
Key Responsibilities:

Provide responsive and timely service to customers and partners, handling phone, email, and platform-based communication
Maintain service level agreements and compliance with regulations while resolving complex billing issues
Build relationships with agency partners and internal team members to ensure accurate and consistent communication with customers

Required Qualifications:

High School Diploma or GED required, Bachelor's Degree preferred
2 years of Financial Services, Collections, or Banking experience
1+ year of customer service experience in a fast-paced high-volume environment
1+ year of familiarity with internal system standards and processes
Proficiency in G-Suite Tools, Salesforce, Payment Processing Systems, and Collaboration tools

Keywords: VirtualVocations, Boca Raton , Billing Specialist Tier II, Accounting, Auditing , Boca Raton, Florida

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