CUSTOMER ENROLLMENT SALES SPECIALIST
Company: Stride
Location: Boca Raton
Posted on: September 26, 2024
Job Description:
Position Overview:
StrideMD is seeking a passionate and dynamic Customer Intake Sales
Specialist to join our growing team. As the first point of contact
for potential patients interested in our patient monitoring
program, you will play a crucial role in guiding them through the
enrollment process. The ideal candidate will have excellent
communication skills, a strong work ethic, and a genuine desire to
help others. This is a full-time, in-office position in a
fast-paced environment, where you will use your sales acumen to
ensure a positive patient experience.
Key Responsibilities:
- Initiate contact with potential patients using a sales-oriented
approach, introducing them to StrideMD's remote patient monitoring
program and assessing their eligibility.
- Provide comprehensive explanations of our services, address
inquiries, and use sales techniques to effectively highlight the
benefits of our program.
- Tailor personalized solutions to meet patient needs, guiding
them through the enrollment process and ensuring they feel
confident and supported.
- Maintain detailed records of patient interactions, utilizing
insights to refine sales strategies.
- Collaborate closely with healthcare providers and team members
to streamline the patient enrollment process and maximize sales
opportunities.
- Exceed targets for patient engagement and enrollment,
contributing significantly to program growth and success.
- Organize and schedule appointments, update and file medical
records, and coordinate insurance reports.
- Respond efficiently and accurately to callers, ensuring that
they feel supported and valued.
- Participate in training and other learning opportunities to
expand your knowledge of the company and the position.
- Adhere to all company policies and procedures.
Qualifications:
- Strong communication and interpersonal skills, with a proven
track record in sales or client-facing roles.
- Experience in a sales call center environment is a plus.
- Demonstrated ability to deliver exceptional customer service
while excelling in salesmanship.
- Empathy and a patient-centered approach to interactions,
complemented by persuasive sales abilities.
- Resilience and motivation to tackle challenges, maintaining a
positive and determined attitude.
- Excellent time management skills and the ability to multitask
and prioritize work.
- Proficiency in MS Office and CRM software is preferred.
Education:
- Bachelor's degree in Business Administration, Marketing, or a
relevant field is preferred. Relevant sales experience will also be
considered.
Schedule:
- Availability from 9:00 AM to 5:00 PM, 10:00 AM to 6:00 PM, or
12:00 PM to 8:00 PM, with flexible shifts available.
Compensation:
- Total compensation between $45,000 - $70,000.
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Long Term Disability -
- Short Term Disability
Keywords: Stride, Boca Raton , CUSTOMER ENROLLMENT SALES SPECIALIST, Sales , Boca Raton, Florida
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