Inside Sales Representative
Company: ORBCOMM
Location: Boca Raton
Posted on: June 21, 2022
Job Description:
The opportunity:As an Inside Sale Representative (ISR) at
ORBCOMM, you will play a fundamental role in achieving our customer
acquisition and revenue growth objectives. What's more, you will
also join the fastest growing team within the Company!What you can
expect:You will generate opportunities by corresponding with
prospective and existing ORBCOMM customers, generating outbound
leads, and following up on inbound leads. You will be assisting
customers throughout their buying journey, ensuring a positive
customer experience, and driving sales by listening to customers
and anticipating their needs. To enable your success, you will be
provided with regular solutions and sales training, including
product and service knowledge to effectively understand customer
requirements.At ORBCOMM, we believe in collaboration and thrive
working in a team environment. From the Product Development team
who creates the product, to the Marketing team that is helping
generate inbound leads, to the Sales Management, and ultimately,
the Board of Directors, you will be able to tap into a host of
internal resources to help you manage and achieve your objectives.
Through our internal training programs, ORBCOMM's goal is to enable
your success as an ISR and to develop your career growth within the
company. We focus on supporting our employees' professional and
personal growth and helping them build a long at successful
career!Essential Responsibilities:
- Build relationships with prospective and current clients to
give and get referrals, focusing on direct selling through a
variety of sales methods including the phone/emailing/direct
mail/WebEx/Skype/MS Teams/social media
- Generate sales leads through independent efforts working with
tools such as LinkedIn
- Develop a prospective customer list and determine potential
interest in ORBCOMM's solutions and services
- Qualify & close leads generated by marketing programs
- Develop detailed knowledge of ORBCOMM solutions and product
portfolio and clearly articulate capabilities and advantages to
prospective clients
- Maintain up to date and accurate information for customer
accounts in SalesForce.com, such as contact information,
opportunities, account information, logged activities, tasks, and
events
- Accomplish sales goals established by the Manager of Inside
Sales. Will be accountable for quarterly & annual quotas
- Monitor, update and complete activity and pipeline
reporting
- Facilitate the new client process by effectively communicating
information gathered from new clients before orientation
- Collaborate with Customer Care Team to resolve client
issues
- Use customer feedback to generate ideas about new features,
products, and solutions
- Proactively research and identify new methods to increase
customer engagementMust-have Skills and Qualifications:
- High school diploma required; Bachelor's degree preferred
- Persuasive and goal-oriented, possesses an energetic, outgoing,
and friendly demeanor, with a tenacity to handle rejection and
continue with a positive attitude when reaching out to the next
potential client is an absolute must
- Excellent communication skills with a strong phone presence and
experience dialing dozens of calls per day
- Comfortable partnering with the key stakeholders of small to
medium sized businesses
- Strong collaboration skills and ability to partner with both
internal and external clients and stakeholders
- Strong negotiator and critical thinker with the ability to
close a deal
- Self-directed with the ability to work autonomously, while also
being a team player and supporting co-workers to meet corporate
objectives
- Computer skills, including Microsoft Office Suite (Word,
PowerPoint, Outlook, and Excel) and Salesforce.com
- Strong listening skills to understand and interpret customer
requirements
- Ability to thrive in a fast-paced environment and work under
pressure
- Knowledge of local market and businesses within the
trucking/transportation industry is a bonusORBCOMM is an
established, global company with vision and experience. We are
successful and financially strong. We offer an exciting environment
where you can participate in further enhancing our leadership
position in a growing global market.At ORBCOMM, you can make the
most of your skills and experience while making real impact on the
future success of a growing market leader. We believe that our
people are our strength and our success stems from our ability to
attract and retain the best people who deliver a high level of
performance and skill.If you are looking for a significant career
opportunity and the chance to work for an established, successful,
and high growth company, ORBCOMM is the right place for you!
Keywords: ORBCOMM, Boca Raton , Inside Sales Representative, Sales , Boca Raton, Florida
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