Sales Administrator
Company: Cosmetic Solutions
Location: Boca Raton
Posted on: May 16, 2022
Job Description:
Job DescriptionIf you can take initiative, execute on creative
ideas and have a passion for Skin Care, this is your opportunity to
join the team of an award-winning company. This is a prime
opportunity to become a key member of the world's leader in the
development and manufacturing of scientifically proven, innovative
personal care products, leaving your own indelible mark on an
organization teeming with excitement and energy about its' position
in the marketplace. Job Title: Sales AdministratorThe Sales
Administrator will be the first line of communication between
customers and Cosmetic Solutions LLC. They will be the key support
staff for all sales orders and sales representative sales
support.Responsibilities will include, but are not limited
to:Customer Service
- Interact with customers to provide information regarding
product inquiries, product requests, and concerns regarding
shipping or product issues.
- Directly support customers by telephone and/or email
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle
inquiries and complaints
- Keep records of customer interactions, transactions, inquiries,
comments, and complaints. Record all of these actions in
NetSuite
- Communicate and coordinate with internal departments under the
direction of the Customer Service and Support Manager
- Interact with Sales Representatives and support their
activities by placing sales orders, quotes, invoices, configuring
of new orders, and sample orders
- Various Other Administrative Tasks
- Performs any other duties or tasks that may be required of you
by the company
- Promotes and demonstrates behavior consistent with the
company's core values and policiesExperience
- 2-5 years' customer service experience working with and
interacting with outside customers
- Working with and interacting with sales representatives a
plus
- Working knowledge of CRM system (salesforce, NetSuite, Sugar,
etc.)
- Excellent communication and phone skills
- Ability to juggle multiple tasks and or projects at once
- Ability to work cross functionally with all departments
- Proficient in Microsoft Office including Excel, PowerPoint, and
outlook Your core competencies and characteristics should include:*
High energy, enthusiasm and a positive can-do! attitude in the face
of challenges. * Consistency of positive behavior and productive
output. * Polished interpersonal skills and the ability to work
with all levels of the organization.* Exceptional writing,
presentation, organizational and communication skills.* Flexibility
and the ability to thrive in a changing/evolving environment.* The
ability to project professionalism and understanding in all
customer-facing situations.* The ability to understand marketing as
a function of sales support and business growth Keys to Success*
High Initiative -You need to be a person who can take initiative.*
100% Execution -You need to be able to complete all initiatives
from a 360 perspective and get it done 100%.* Cultural Fit Our
culture is based on high energy, a sense of urgency, collaboration,
innovation and fun. Success feeds success.* Be A Fast Learner The
ideal candidate will complement the Account Management team's fast
paced, hands-on, collaborative style and varied skill-set. There is
a tremendous amount to learn when you come onboard so you'll need
to be inquisitive and a fast learner.* Be Open to The Challenge:
Have the bandwidth to tackle both those tasks with which you're
familiar and have a positive attitude toward those that require a
bit of risk-taking and/or push you out of your comfort level. As a
group, we enjoy continually challenging one another to be
inventive, expand our talents and be best-in-class. Whether a
leader or individual contributor, we all seek to grow
professionally.* Flexible: Our culture is dynamic and days do not
always proceed as planned. You should be able to multitask, flow
easily with the changes and calmly adapt and solve
problems.Benefits:
- Comprehensive Employer Contributed Medical plans offered for
you and your family (including PPO)
- Dental and Vision Insurance for you and your family
- Employer Paid Life Insurance, including additional Voluntary
Life and AD&D
- Flexible Spending Account and Dependent Care FSA
- Employee Assistance Program
- Annual Bonus Program
- Competitive PTO offered
- 401(k) Retirement Plans with up to 4% matchWho we are:Cosmetic
Solutions is a leader in the development and manufacturing of
scientifically proven, innovative personal care products. With a
focus on, face, body, hair, OTC, and professional use formulations,
we create some of the most cost effective, high quality and
powerful products on the market.
Providing world class services to up and coming businesses, large
established brands, physicians, estheticians and other skin care
professionals; we specialize in research & development, custom
formulization, graphic design, manufacturing, packaging and
delivery.*Cosmetic Solutions LLC. is committed to equal employment
opportunity for all employees and applicants for employment without
regard to age, color, creed, disability status, gender, national
origin, race, religion, sexual orientation or veteran status, or
any other legally protected status
Keywords: Cosmetic Solutions, Boca Raton , Sales Administrator, Sales , Boca Raton, Florida
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