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Business Analyst, Small Business Sales

Company: ADT
Location: Boca Raton
Posted on: May 5, 2021

Job Description:

Company Overview: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter, LinkedIn, Facebook and Instagram. Position Summary: The Business Analyst plays a critical role in providing operational assessments to help drive decision-making for key strategic initiatives and opportunities. Working in close partnership with Field Sales leadership, Finance team, marketing and other cross-functions, this role provides analysis, along with support driving the initiatives through to completion. The role will require the ability to lead cross functional teams to effect changes identified. This role will manage key initiatives from concept to pilot and determining the value and impact upon a full launch. Duties and Responsibilities

  • Lead commercial-focused projects with cross-functional partners, drive to implementation and delivery of results. Projects span strategic, long term to near-term optimization
  • Conduct deep dive analysis to identify patterns, root causes and trends impacting sales and sales strategy
  • Build and validate models for for key initiatives to help drive growth in gross adds by optimizing Leads, Conversion, Manpower, or UPO
  • Develop and provide innovative ways to provide key actionable insights for initiatives to transform sales operation and processes (i.e. sales organizational design, sales channel design, sales resource deployment, retention)
  • Develop and provide innovative ways to provide key actionable insights to directly support the business
  • Create reports and analysis for Small Business team on an ad-hoc basis - report creation, sales data modeling, trend analysis, etc.
  • Manage day-to-day and short-term projects as required and assist in long-term planning.
  • Prepare, review and distribute regularly scheduled (weekly, monthly, quarterly, annually) reports to senior leadership team for review.

Keywords: ADT, Boca Raton , Business Analyst, Small Business Sales, Sales , Boca Raton, Florida

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