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Licensed Medicare Sales Agent

Company: Collabera
Location: Boca Raton
Posted on: September 7, 2020

Job Description:

Boca Raton, Florida Skills Medicare,AHIP,Licensed Description Key Requirements bull Ability to pass licensing exam and Carrier certifications annually and maintain licenses in good standing bull Knowledge of Medicare health, prescription drug plan, vision, and dental products and enrollment processes. Ability to identify Medicare prospect's needs using a needs-based selling approach, accurately answering questions, addressing any concerns, and recommending the appropriate plan Key Responsibilities bull Enroll Medicare members compliantly and efficiently into selected Medicare Health Insurance, prescription drug, vision, and dental plans by reading scripting verbatim. Provide accurate information to Pre-Medicare retirees regarding the Affordable Care Act (ACA) or refer them to more knowledgeable sources for additional information as required bull Answer inbound sales calls and createexecute outbound follow up calls managing a book of business. Actively listen to identify customer questions and needs, utilize probing questions when necessary. bull Meet andor exceed monthly sales goals and service levels bull Actively manage the book of business to ensure all customer needs are met on a timely basis bull Respond to voicemails within 24 hours, internal chat requests, handle and support customer complaints andor client escalations bull Deliver a consistently positive customer experience in a highly ethical and professional manner bull Absorb new information and have the flexibility to adapt to new processes rapidly Qualifications bull Active resident life and health insurance license, or ability to renew the license prior to start date bull Minimum of 3 years of strong sales experience bull Minimum of 1-year experience working in contact centers role which includes outbound sales experience. (i.e. cold calling) bull Minimum of 1-year experience selling MAPD and Medicare Supplement plans bull Affordable Care Act (ACA) experience preferred bull Desire to learn, ability to self-study, and a drive to succeed bull Aptitude for understanding details of Medicare insurance and complying with all CMS regulations and any applicable state laws bull Strong written and verbal communication, sales development and rapport building skills bull Basic computer skills required bull Knowledge of contracting restrictions as related to carriers andor previous employers. Release documents are required if previously sponsored by carriers. Release documentation is required on day 1 of training. bull Ability to successfully complete America's Health Insurance Plan (AHIP)

Keywords: Collabera, Boca Raton , Licensed Medicare Sales Agent, Sales , Boca Raton, Florida

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