desktop support technician

Company: Randstad
Location: Boca Raton
Posted on: May 27, 2023

Job Description:

desktop support technician.

• 
  
• 
  boca raton , florida
  
  
• 
  posted may 2, 2023
  
  
  job details
  summary
  
  • 
    
  • 
    $20 - $22 per hour
    
    
  • 
    temp to perm
    
    
  • 
    high school
    
    
  • 
    category computer and mathematical occupations
    
    
  • 
    reference1008596
    
    
    job details
    job summary:
    
    • 
      
    • 
      Exemplary customer service skills (verbal and written)
      
      
    • 
      ServiceNow and Ivanti experience a plus
      
      
    • 
      Proficient Windows, Mac and mobile computing skills
      
      
    • 
      Ability to adapt to a changing environment and handle multiple priorities
      
      
    • 
      Must possess a working knowledge of hardware components, hardware configurations, and have software experience.
      
      
    • 
      Relevant Bachelor's degree or equivalent combination of education and experience
      
      
    • 
      At least 2+ years of experience, preferred 5+ years
      
      
    • 
      Reports to Manager
      
      
    • 
      Use of personal vehicle with mileage reimbursement
      
      
      location: Boca Raton, Florida
      job type: Contract
      salary: $20 - 22 per hour
      work hours: 8am to 4pm
      education: High School
      responsibilities:
      
      • 
        
      • 
        Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers as well as mobile devices.
        
        
      • 
        Configures workstations for new users and upgrades existing equipment and software.
        
        
      • 
        Sets up and maintains network and telecommunication systems.
        
        
      • 
        Troubleshoots LAN, server and connectivity issues.
        
        
      • 
        Utilizes ticketing and hardware asset management system.
        
        
      • 
        Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
        
        
      • 
        Work collaboratively with team members on local and national projects by actively participating in meetings and making contributions to ensure delivery of technology products, programs, services and improvement of Agile Product development.
        
        
        qualifications:
        
        • 
          
        • 
          Experience level: Experienced
          
          
        • 
          Minimum 3 years of experience
          
          
        • 
          Education: High School
          
          
          skills:
          
          • 
            
          • Desktop Support (3 years of experience is required)
            
            Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
            At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
            Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
            For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Keywords: Randstad, Boca Raton , desktop support technician, Professions , Boca Raton, Florida