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Analyst, Natl Solutions

Company: Canon Solutions America, Inc.
Location: Boca Raton
Posted on: May 13, 2022

Job Description:

US-FL-Boca Raton Canon Solutions America, Inc.Requisition ID: 27333Category: Sales/Business DevelopmentPosition Type: Full-TimeOverviewResponsible for providing advanced technical knowledge, counsel, and expertise in direct support of securing sales of networked printing and scanning devices as well as associated software/servers and professional and consulting services. Provide technical knowledge in sales meetings, presentations, demonstrations, customer trainings, and the delivery of professional services - whether on-site, via conference call, or via remote sessions. ResponsibilitiesExpert in PPS file formats and standards (AFP, postscript, LCDS/Metacode, PDF, PCL, IPDS, PPML, VIPP, JDF). Advanced knowledge of complex systems solutions, integration, and networking in Windows, UNIX, and Macintosh environments. Knowledge of industry standard RIPS, specifically Adobe APPE. Knowledge of color profiling systems, G7 Expert, color calibration, ICC profiles and their effect on color gamut across various substrates. Proficient in Acrobat Professional, Distiller and Enfocus Pitstop in regards to advanced PDF and PostScript file editing capabilities. Knowledge of Data Security standards like HIPPA, PCI and IRS-1075 or Security certifications such as (CISSP, SANS, Security+ or comparable) a plus.Responsible to create technical workshops, Bulletins and Video's on new product features and functionalities. Actively assist customers with application on-boarding activities to increase print volumes. Responsible for detailed communications defining product requirements, missing capabilities, market expectations, and issues to Software Development teams as a part of RSHQ responsibility for the Americas. . Deliver work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the National Support Team.- Assists in providing technical knowledge in sales meetings, presentations, demonstrations, surveys, inspections, and the delivery of professional services - whether on-site, via conference call, or via remote sessions. - Meets with customer IT staff as subject matter expert. - Assists with RFP responses and formulates questions for additional information needed and solutions to be proposed. - Drives developing workflows and assessments that are being tested under Proof of Concept (POC) to ensure successful solution outcomes to be delivered to the end customer for their review and approval. - Provides on-going project management support on large, complex, diverse, and challenging solution architecting and implementation. - Assists in the installation and integration of products and product applications. - Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Canon Solutions America solutions. - Understands and is comfortable in using Windows systems (client and server), networking concepts (TCP/IP, DNS, Active Directory, workgroup and domain environments, firewalls), remote access methods (Remote Desktop and VNC), virtual environments (VMware), understanding of printing related topics (PCL, Postscript, print driver settings). QualificationsBachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.- Pre/post sales or equivalent experience.- May require up to 50% travel locally, regionally, and/or nationally (valid driver's license and acceptable driving record necessary) requiring overnight stays.- Color Management Professional Master, Network+.- Basic knowledge of SQL Server and SQL Server Management Studio.- Advanced knowledge of at least 3 PPS file formats and standards (AFP, postscript, LCDS/Metacode, PCL, IPDS, PPML, VIPP, JDF).- Actively assist customers with application on-boarding activities to increase print volumes.- Responsible for detailed communications defining product requirements and issues to Software Development teams as a part of RSHQ responsibility for the Americas.- Responsible for support of Canada, Mexico, and Latin America for software product training and problem resolution. Company OverviewAbout our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.#CSA Workstyle DescriptionHybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office two company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags#li-RB1 #pm20 #HYBRIDPI177215133

Keywords: Canon Solutions America, Inc., Boca Raton , Analyst, Natl Solutions, Professions , Boca Raton, Florida

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