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Production Coordinator/ Dispatcher- Boca Raton

Company: Baxter Restoration
Location: Boca Raton
Posted on: February 17, 2021

Job Description:

Baxter Restoration is continuing to grow, and we are actively searching for a talented Production Coordinator- Dispatcher, who is driven to help those in need through the services that we provide to our customers in the Boca Raton, FL area.The targeted compensation for this position is $20.00 per hour with the ability to overtime on an occasional basis. Our IndustryWe are a construction company that specializes in the emergency services, repair, and reconstruction of properties that have been damaged by disasters such as fire, flood, and wind. Our clients are insurance companies, property managers, and property owners.OUR MISSIONTo Respond Quickly, Restore Order, Improve LivesCORE VALUES* Care* Be Prepared* Always Communicate* Do the Right Thing* FinishiativeClick on the link below to learn a little more about our company.Baxter RestorationJOB DESCRIPTION:The Production Coordinator is responsible for various project support activities as directed by Project Managers, including data entry, document preparation, document logging and distribution, telephone support, and other office-related tasks. They are also responsible for Mitigation and Reconstruction team project coordination.DUTIES INCLUDE:* Welcomes visitors and provides assistance as needed and/or requested by management* Answers telephones promptly and efficiently and disperses calls and messages to appropriate parties in a timely, professional manner. Abides by company's phone etiquette guidelines and standards.* Monitors and maintain office equipment; inventory supplies and submits requests for additional supplies to the assets team as needed.* Supports project managers, field supervisors, and other staff as needed.* Great follow through and communication skills.* Monitor incoming and outgoing mail; receive and sign for mail/packages from couriers and deliver to the proper recipient.* Coordinates and schedules inspections for Project Manager and Field Supervisors.* Dispatches technicians to job sites to perform EMS work.* Completes and updates projects in Dash, XactAnalysis, and other software as directed by management* Monitors each project in the Dash's dashboard to ensure that all dates are entered accurately and that all projects are updated timely and consistently.* Assists Project Managers in communicating with adjusters, carriers, 3rd party administrators, etc.* Conducts stand up meetings each morning to gain knowledge on new and old projects and assists by updating boards and system as needed* Participates in Accounts Receivable meetings.* Complete permitting paperwork for projects timely and accurately. Maintains relationships with permit runners and municipalities to open and close permits as needed.* Schedules bank and city inspections.* Reviews timesheets written by field technicians for accuracy, processes and submits them to the accounting department.* Recruits new subcontractors and submits COI, WC, W9, and Signed Sub Agreement to the risk management team for review. Coordinate meetings between new subcontractors and the Project Manager.* Submits Encircle reports (photos) along with signed contracts and certificates of satisfaction to carriers for review and payment. Updates adjusters on projects we are working on to exceed client expectations* Follow up on active jobs and update jobs lacking interaction every 2-3 days.* Upload documents from the share drive to Dash and Xact.* Creates job folders for technicians and production teams and ensures to have sufficient copies readily available.* Call insurance companies to obtain adjuster information, approvals, etc.* Back up other essential staff as needed.* Assists with the training of new employees.* Communicates with customers, clients, and staff timely and accurately.QUALIFICATIONS:* Prior experience handling administrative responsibilities or related field* Must be computer literate with proficiency in, Microsoft Office (Word, Outlook, Excel) and other general computer software.* Experience working with Project Management Software (Dash), Encircle, and Moisture Mapper, a plus.* Must also have a functional understanding of handheld smart devices and an aptitude for learning new technology and all applicable software as determined. * Detail-oriented and able to multi-task while working in a fast-paced environment.* Ability to follow verbal and written instructions. * Ability to process emails and handle tasks timely, accurately, and professionally.* Highly organized multitasker who works well in a fast-paced environment* Willingness to learn and to grow with the company* Positive attitude and sense of urgency* Excellent written and verbal communication skillsEDUCATION And/or EXPERIENCEHigh school diploma; associate's or bachelor's degree in business, administration, or related field preferredCERTIFICATES, LICENSES, REGISTRATIONSMust have and maintain a valid vehicle operator's license. Must have or be willing to obtain the applicable certifications pertaining to the industry.Benefits And Perks* We provide a competitive market wage, ongoing training and development, and a business casual work environment. * We offer medical and dental insurance with an employer contribution - and vision, short-term and long-term disability, life insurance, and ADD are employee-sponsored. * The company provides paid time off or PTO that is given on January 1st of every year. PTO is prorated for the first year of employment and then given in increments of 56, 96, and 136 hours depending on the length of service with the company. * Paid jury duty and bereavement leave. * 401k with an employer contribution of 2% after 1 year of service.Thank you for your interest in employment with Baxter Restoration!We are an EOE company.Powered by JazzHRzqfaBZ2t0G

Keywords: Baxter Restoration, Boca Raton , Production Coordinator/ Dispatcher- Boca Raton, Professions , Boca Raton, Florida

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