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Floor Butler $17.00 Per Hour + Incentive

Company: The Boca Raton
Location: Boca Raton
Posted on: September 14, 2023

Job Description:

Butlers are responsible for essential guest services and meeting productivity requirements in the following areas:

  • General knowledge about The Boca Raton
  • Administrative operations as needed
  • All safety and emergency guidelines
  • Taking care of all room guests and coordinating with all concerned departments to fulfill guest needs and requests.
  • Being knowledgeable about Room Service and other outlets menu, as well as communicating with the kitchen regarding menu questions and product availability.
  • Being knowledgeable about housekeeping procedures and standards as well as being capable to assist Room Attendants
  • Updating the hotel softwarewith guest preference, likes and dislikes on to the guest profile
  • Following all the guest needs until they are completed to the total guest satisfaction.
  • Conducting the in room check-inprocess in a fast and efficient manner, following all the standards and also liaising with bellmen for luggage delivery.
  • Taking care of the guest's requests and liaise with respective departments: laundry, wake up call, spabookings, concierge and any special requests etc.
  • Performing software operations like check-ins / check-outs, update profile, room reservations, requests, applying payment, verifying and adjusting billing, activating room keys, processing check-out etc. on the hotel software.
  • Supporting the other departments such as Front Desk, Housekeeping and Room service with their duties.

    Compensation Hourly $17 USD + Incentive:

    You are eligible to participate in the Resort Fee Policy. Please refer to the attached SOP outlining details.

    We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Keywords: The Boca Raton, Boca Raton , Floor Butler $17.00 Per Hour + Incentive, Other , Boca Raton, Florida

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