Front Desk Supervisor
Company: Hilton Boca Raton
Location: Boca Raton
Posted on: September 10, 2023
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Job Description:
Do you have a passion to create memorable moments by WOWing
guests and co-workers with your gift of hospitality, creativity and
leadership style? You could be the Front Desk Supervisor we are
seeking!
Job Overview:
-Assisting the Front Office Manager in the day to day operations of
the front desk while ensuring 100% guest satisfaction.
-Warmly welcome and register guests, to assisting with guest
departures while providing prompt and courteous service.
-Ensuring the guest stay meets Hilton's Brand Standards.
-Resolving any guest issues.
-Assist with the supervision and training of the front office
staff.
-Will act as MOD when required.
Requirements:
Previous hotel front desk supervisory experience preferred or
related supervisory experience
OnQ and Hilton experience preferred
Outstanding guest service skills; Strong hospitality skills
Ability to read, listen and communicate effectively in English,
both verbally and in writing.
Must be able to work a flexible schedule of AMs and PMs
Must be able to work Saturdays, Sundays and Holidays
Neat and professional appearance
Hilton Boca Raton Suites is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.
If you need accommodation for any part of the application process
because of a medical condition or disability, please send an email
to elizabeth.levin@hiltonboca.com or call 561.852.4007 to let us
know the nature of your request.
Keywords: Hilton Boca Raton, Boca Raton , Front Desk Supervisor, Other , Boca Raton, Florida
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