Intake Coordinator
Company: Gables Search Group
Location: Boca Raton
Posted on: May 26, 2023
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Job Description:
The Intake Coordinator is responsible retrieving information
from our clients secure portal along with providing quality
customer service by interacting with clients to ensure services are
accurately scheduled.
Duties and responsibilities
---Delivers quality Customer Service from initial request for
service until completion of end product
---Adheres to client protocol following necessary process
requirements
---Ensures all referrals have been received through the secure
portal and are logged in accurately
---Keeps Team Lead and Client apprised in regard to any scheduling
delay or issue
---Contacts appropriate agencies or persons for the purpose of
verifying information
---Communicates immediately with Team Lead in regard to any client
concerns
---Operates company software and equipment
---Enters data by inputting alphabetic and numeric information into
system via keyboard
---Demonstrates strong organizational skills with the ability to
multi-task without compromising extreme attention to detail
---Communicates using correct English, spelling, grammar, and
punctuation
---Ability to understand and follow oral and written instructions
while adhering to prescribed departmental routines
---Proficiency with imaging/scanning documents
---Maintains confidentiality and discretion as a general rule
---Works effectively as a team contributor on all assignments
---Interacts professionally with other employees as well as
clients
---Has a clear and concise understanding, and adheres to,
guidelines as they relate to HIPAA, Conflict of Interest , and
Ethics
---Understands current URAC standards as appropriate to job
functions
Qualifications
---HS Diploma or equivalent
---Proficient with MS Office Suite
---Excellent communication skills-verbal and written
---Ability to organize and prioritize work effectively
---Ability to accept and apply constructive feedback
Keywords: Gables Search Group, Boca Raton , Intake Coordinator, Other , Boca Raton, Florida
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