Document Specialist

Company: Torticity
Location: Boca Raton
Posted on: May 21, 2023

Job Description:

The Role:Torticity, a growing technology-enabled provider of outsourced services for the legal industry, focused on the large and growing mass tort sector is hiring a local - hybrid Document Specialist who will be responsible for providing support for our high volume inbound digital mail channels. The ideal candidate for this role will be highly motivated, have the ability to multitask, and be comfortable working in a fast paced setting while maintaining a strict HIPAA compliant environment.Specific Responsibilities Include:---Monitor and manage a variety of inbound digital mailroom channels including emails, third party portals and through our proprietary system---Identify, categorize, and file a high volume of documents to their respective cases in preparation for review on a daily basis---Effectively communicate with medical facilities to obtain necessary information required to open and access digital files---Continually observe established processes and procedures---Offer suggestions for change and/or improvement where there is an opportunity to do so---Work as an integral member of the team in the Boca Raton office on a hybrid basis---Partner with relevant internal teams to provide status updates and raise issues as appropriateExperience/Skills:---Minimum of 2+ years operations experience in a professional setting preferably in legal services or a law firm.---Working knowledge of electronic health records (EHR) and HITECH and will be able to suggest and implement efficiencies and improvements while keeping updated on industry best practices a plus---Ability to identify and process vast quantities of medical records and legal documents using cutting edge technology and efficient processes---Excellent interpersonal, customer service, verbal and written communication, and problem-solving skills---Knowledge of law firm, healthcare, and corporate operations workflow processes preferred---Prior experience with mass tort, patient medical records, including medical device and pharmaceutical terminology is preferred---Maintain a confidential, HIPAA compliant environment---Proficiency with Microsoft Office and Adobe Acrobat tools---Ability to work independently and in a team environment---Demonstrates a high level of professionalism with confidential and sensitive information---Acute attention to detail---Knowledge of Spanish language is a plus---Bachelor's Degree preferredAbout Us:Torticity is a growing technology-enabled provider of outsourced services for the legal industry, focused on the large and growing mass tort sector. Our Company offers a full spectrum of services designed to meet our customers' needs and streamline their success. Our committed team strives to help those who have suffered injuries to receive fair and equitable compensation for their damages. Our team is a compassionate, diverse, group of people who are incredibly engaged and focused on our mission.The Company offers a competitive benefits package plus a flexible PTO plan to our employees. We have a great work environment (both remote and in-person) in a fast-paced industry. We are seeking an individual who is willing and able to be flexible and take on various roles to help move the business forward.Torticity is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Job Type: Full-time permanentPosting Date: April 2023

Keywords: Torticity, Boca Raton , Document Specialist, Other , Boca Raton, Florida