Deputy Chief of Staff

Company: The Boca Raton
Location: Boca Raton
Posted on: March 14, 2023

Job Description:

The successful candidate will have impeccable professional references for exceptional leadership and communication skills, cutting edge technical knowledge, and experience in hospitality at a luxury level.

Essential FunctionsJob duties include, although are not limited to:

• Attends standing and related committee meetings with specific emphasis on club membership, Sales, and Marketing/Communications, taking notes and assuming responsibility for completion of action items.
• Reviews materials for the CEO meetings in advance and summarizes.
• Represents CEO/President in meetings, by email, and phone calls with internal and external stakeholders.
• Is and extension of the CEO externally, and with particular emphasis on club membership, Sales, and Marketing/Communications.
• Acts as the liaison between CEO/President and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.
• Participates with the CEO/President and Executive Leadership and Executive Operating Teams in strategic planning, policy development, and decision-making.
• Leads and ensures timely and effective completion of projects and initiatives of the CEO/President as assigned.
• Researches and recommends new and revised policies and strategies.
• Maintains accurate confidential files and data records.
• Interact positively with guests and members, promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Maintain communication with all departments to ensure guest service needs are met. Internal Relationships
  
  Reports to the Chief of Staff and supervises the office staff as required. The Deputy Chief of Staff works closely with the President/CEO, Executive Leadership Team and Executive Operating Committee and the Executive Assistant to the President, as well as various members of the ownership team.
  
  External Relationships
  
  Has regular contact with the company's consultants, guest and members, and members of the board of directors of the Boca Raton. Maintains appropriate relationships with these and other constituencies in order to enhance the image of the Company and the attainment of its objectives.
  
  Qualifications
  • Ideal candidate will have occupied a similar or higher position for one to two years.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
  • Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
  • Must possess moderate computer skills. Education/Experience Requirements
    • Bachelor's Degree Preferred.
    • A minimum of five years' experience in a similar position or as a department head or senior leadership position at an ultra-luxury level operation.
      
      Physical RequirementsMost work tasks are performed indoors. Position requires walking and giving direction most of the working day. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.

Keywords: The Boca Raton, Boca Raton , Deputy Chief of Staff, Other , Boca Raton, Florida