Program Assistant/Front Desk Advisor

Company: Florida Atlantic University
Location: Boca Raton
Posted on: November 24, 2022

Job Description:

Apply now to join FAU on its race to excellence.

For more information on everything FAU has to offer, please visit www.fau.edu/jobs.

Position Summary:

Florida Atlantic University is seeking a Program Assistant / Front Desk Advisor. - Boca Raton, FL.

Summary of Responsibilities include:

+ Provides general support to ISS students throughout the program lifecycle and supports International Students with integrating to the U.S. educational system.

+ Manages the front-end flow and student advising including keeping the area scanning documentation, keep the processing student requests,

+ Serves as a liaison between senior advisors and students appropriately

+ Maintains current knowledge of campus resources and refers students appropriately

+ Responds to inquiries by email, phone, and in-person.

+ Serves as a backup to DSO in basic services such as travel signatures, issuance of letters etc. May serve as a backup in the issuance of I-20s as needed

+ Assists newly admitted students in completing various onboarding tasks such as student account activation, holds, medical insurance enrollment, etc.

+ Assists the with planning and delivering a robust orientation program (per-arrival and post-arrival) and Immigration check in as needed.

+ Maintains front end data and creates reports required to track front end flow

+ Assists with any other duties as assigned by the supervisor

Minimum Qualifications:

A high school diploma and one year of appropriate experience required. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Excellent written and verbal communication skills are required.

Must be proficient in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.

The ability to communicate effectively with a diverse population."

Salary:

$18.00 - $21.00 per hour.

College or Department:

International Student Services

Location:

Boca Raton

Work Days and Hours:

Monday - Friday 8:00am - 5:00pm

Application Deadline:

2022-11-23-08:00

Special Instructions to Applicant:

This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

This is a part time position.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents will result in disqualification.

Florida Atlantic University is where your future begins.

Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply.

To learn more about the vision and mission of FAU, please visit: www.fau.edu

In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial (http://fau.edu/jobs/applicant-resources/) . To contact Recruitment Services, send an e-mail to jobs@fau.edu.

Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.

Clery Act Information (https://www.fau.edu/police/clery.php)

Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant's 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.

Keywords: Florida Atlantic University, Boca Raton , Program Assistant/Front Desk Advisor, Other , Boca Raton, Florida