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Lead Oncology Treatment Scheduling Coordinator, Center for Hematology and Oncology, FT, 8:30A-5P

Company: Baptist Health South Florida
Location: Boca Raton
Posted on: September 21, 2022

Job Description:

Baptist Health has a commitment to strengthening the compassionate care we provide. With the addition of Boca Raton Regional Hospital, Baptist Health is able to provide the Palm Beach community expanded access to healthcare services.Boca Raton Regional Hospital is an advanced tertiary medical center with 400 beds and is a recognized leader in Cardiovascular Care, Oncology, Women's Health, Orthopedics, Emergency Medicine and the Neurosciences, all of which offer state-of-the-art diagnostic and imaging capabilities. The Hospital is now a part of Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.Baptist Health South Florida is once again one of the 2019 Fortune 100 Best Companies to Work For! This is the 19th time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News & World Reports in its 2019-2020 Best Hospitals report and have been honored as one of PEOPLE's 2019 50 Companies That Care by PEOPLE magazine and Great Place to Work.Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!Description Responsible for scheduling infusion treatments, transfusions, and labs for oncology patients. Lead and train other Treatment Coordinators and acts as a resource. Navigate EHR & understand treatments plans ordered by physicians. Attend to the Oncology Request Queue to ensure patients are being scheduled for new treatments and change of treatments in a timely manner. Utilize scheduling guidelines and medication lists, for chemotherapy and non-chemotherapy medications, to make certain patients are receiving treatment safely. Collaborate with infusion nurses and triage APPs to ensure patients are scheduled appropriately prior to discharge. Communicate with infusion leadership to maximize productivity towards clinic flow. Interact and coordinate care with clinical staff, including physicians and APPs, to confirm and review treatment regimens and overall plan of care. Refer patients to Express Symptom Management, if patient requests an urgent visit. Serve patients by greeting and assisting them. Provide service recovery as needed, with professional customer service. Register patients and enter data into scheduling/registration systems.Estimated pay range for this position is %2417.52 - %2422.78 / hour depending on experience.Qualifications Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: Experience in Healthcare and/or Customer Service setting, Oncology background strongly preferred. Working knowledge of Microsoft Office Scheduling Systems (i.e. Soarian, Cerner, Centricity, Pathways Healthcare Scheduling, Chartlinks etc.) Medical Terminology required. Experience with high volume calls. Excellent verbal and written communication. Excellent interpersonal and customer services skills. Must be organized, detail oriented, and able to multi-task. Minimum Required Experience: Job: Non-Clinical and Administrative -Customer ServicePrimary Location: Boca RatonOrganization: Boca Raton Regional HospitalSchedule: Full-timeJob Posting: Sep 14, 2022, 4:42:49 AMUnposting Date: Ongoing

Keywords: Baptist Health South Florida, Boca Raton , Lead Oncology Treatment Scheduling Coordinator, Center for Hematology and Oncology, FT, 8:30A-5P, Other , Boca Raton, Florida

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