Company: American Eagle ( Boca )
Location: Boca Raton
Posted on: September 14, 2022
The Sales Leader supports the store management team by effectively
performing the responsibilities of a LOD by creating a selling
culture and enhances the
customer's experience and achieves the store sales goals. As a
member of management, the Sales Leader is responsible for the daily
operation of the store. The
Sales Leader is expected to role model AEO values and AEO Customer
First behaviors in all actions and interactions in order to create
a positive Customer First
Perform the responsibilities of the Leader on Duty (LOD), as
outlined in the AE LOD Program, to lead a Customer
Communicate clear expectations and hold the store associates and
themselves accountable to achieving all brand, performance and
Proactively seek personal learning and development opportunities to
elevate leadership skillet and individual performance.
Drive for Results
Partner with the Store Management team in the execution of the
store business plan to drive KPI results and maximizes business
Establish and assign individual goals to sales and stock
associates; monitor performance and provide real-time coaching to
support them in achieving the
Drive brand loyalty by ensuring associates are knowledgeable of all
AEO loyalty programs and holding them accountable for consistently
Lead role in training, developing and coaching the associate team
to create a Customer First culture.
Motivate associates by providing feedback and recognition for
behaviors that drive positive results.
Recognize and communicate associate performance issues to store
management in a timely manner to develop plans forresolution.
Visual & Operational Execution
Maintain company brand standards per the 5 S's (In Size, Styled,
Stocked, Standard, Signed).
Execute strategic, brand appropriate merchandising product moves to
maximize presentation and drive sales.
Ensure consistent and effective shipment processing and flow to the
floor are executed while maintaining stockroom SOP.
Executes all daily operational procedures and supports the
management team to ensure the store audit compliance and shrink
results meet company loss
Understand and adhere to all company policies and procedures.
In the absence of a member of management is authorized to:
Complete cash refunds for returned merchandise
Complete employee purchase transactions
Complete cash pay-outs for store purchases and services (up to
Receive merchandise shipment; complete markdowns on sale and
Complete morning bank deposits
Minimum High School education or equivalent.
Minimum 1 - 2 year retail experience or equivalent education.
Team leader experience preferred.
Must have flexible availability for store needs.
Ability to receive feedback and take action when appropriate.
Demonstrated business acumen.
Demonstrated ability to communicate effectively with customers and
Demonstrated collaborate skills and ability to work well within a
Ability to handle multiple tasks while working in a fast-paced and
Ability to perform all Essential Job Functions
Proficient use of technology
Must be able to lift between 15 and 50 pounds at times.
Climbing ladders to re-stock and obtain merchandise and or step
Ability to stand for long periods of time in a retail space
Ability to continuously walk, frequently push/pull, occasionally
bend/stoop/crawl/reach above shoulders/kneel
Keywords: American Eagle ( Boca ), Boca Raton , Sales Leader, Other , Boca Raton, Florida
Didn't find what you're looking for? Search again!