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Client Experience Specialists FT Boca

Company: Concierge Home Care
Location: Boca Raton
Posted on: May 14, 2022

Job Description:

Job DescriptionJOB DESCRIPTION Client Experience Specialists (NON-EXEMPT)JOB SUMMARY: The Receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.QUALIFICATIONS:

  • High school graduate is required.
  • One year of administrative experience preferred but not required.
  • Proficient in computer.
  • Ability to communicate effectively with clients, co- workers and other health care professionals.
  • Excellent customer and client service skills.
  • Flexibility RESPONSIBILITIES:
  • Answers/ screens incoming calls and directs caller to appropriate associate.
  • Takes phone messages or transfers to voicemail as necessary.
  • Greets and directs company guests/ visitors.
  • Receives, sorts and forwards incoming mails and publications.
  • Signs for and distributes package deliveries.
  • Orders, receives, stocks, and distributes offices supplies.
  • Keeps inventory of office, kitchen and bath supplies.
  • Creates SOC packets, keeps SOC packet content list current.
  • Assists HR Coordinator in obtaining professional references for new hires
  • Maintains front office and printer room.
  • Scans and uploads clinician documentation into Kinnser.
  • Supports Concierge Homecare Compliance program.
  • Other duties as assigned. WORKING ENVIRONMENT:Works indoors in Agency office; occasionally travels to another agency within the company or in another facility.JOB RELATIONSHIP:
  • Supervised by: Director of Clinical ServicesRisk Exposure:Category III2. M-F 8:30-5pm

Keywords: Concierge Home Care, Boca Raton , Client Experience Specialists FT Boca, Other , Boca Raton, Florida

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