Front Desk
Company: 21st Century Oncology
Location: Boca Raton
Posted on: May 10, 2022
Job Description:
Job DescriptionRole Summary:In all of our centers, the first
point of contact for our patients is the Front Desk Receptionist.
As first impressions are lasting, it is imperative that our
personnel portray patience, understanding, and professionalism.Your
Key Responsibilities:
- Maintenance of patient's chart:
- Patient demographics
- Billing information
- Copy photo I.D. and insurance card
- Obtain necessary consent form signatures, including HIPAA
policy
- Verification of Insurance Benefits:
- Benefits are confirmed through electronic or phone contact with
the insurance provider for every patient encounter
- Eligibility and financial responsibility information must be
communicated clearly to patients
- Benefit information is documented in the patient record
- Assist with Patient Collections:
- Daily chart prep will include identifying patient financial
responsibility for each visit and any outstanding balances due
- Assist with patient questions regarding billing and insurance
payments
- Schedule patient appointments:
- New and follow up appointments within the practice
- Consultation appointment referrals
- Assist with incoming phone calls:
- Manage incoming calls and transfer appropriately
- Take complete and accurate messages and ensure message delivery
in a timely mannerMinimum Qualifications:
- Ability to maintain a cheerful, positive and respectful
attitude
- Excellent organizational and interpersonal skills
- Good telephone, computer, and typing skills
- High School graduate or equivalent
- 1+ year experience as medical receptionist preferred, but not
required Minimum Physical Capabilities:In order to be able to
perform normal duties as a Front Desk, the worker must be able to
perform all of the following physical capabilities:
- Lifting up to 11 lbs occasionally floor to waist height,
- Frequent forward reaching, fine motor control (hand and
arm)
- Sitting for up to 30mins at a time
- Occasional standing and walking
- Occasional bending and squatting
- Rare pushing and pulling to assist with a patient transfer
About GenesisCare:Across the world, we have more than 440 centers
offering the latest treatments and technologies that have been
proven to help patients achieve the best possible outcomes. For
radiation therapy, that includes over 130 centers in the U.S. as
well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We
also offer urology and pulmonology care in the U.S. in over 170
integrated medical offices. Every year our team sees more than
400,000 people globally.Our purpose is to design care experiences
that get the best possible life outcomes. Our goal is to deliver
exceptional treatment and care in a way that enhances every aspect
of a person's cancer journey. Joining the GenesisCare team means a
commitment to seeing and doing things differently. People
centricity is at the heart of what we do—whether that person is a
patient, a referring doctor, a partner, or someone in our team. We
aim to build a culture of ‘care' that is patient focused and
performance driven.GenesisCare is an Equal Opportunity Employer
that is committed to diversity and inclusion. Please be vigilant of
online scams impersonating GenesisCare. Please note that we will
only contact qualified applicants via an official GenesisCare email
account ending in genesiscare.com or via an official ADP email
ending in adp.com.
Keywords: 21st Century Oncology, Boca Raton , Front Desk, Other , Boca Raton, Florida
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