Company: Bluegreen Resorts
Location: Boca Raton
Posted on: January 11, 2022
The Mortgage Collector is responsible for bringing accounts into
current status, reducing department delinquency, and reducing
* Makes outbound and takes inbound telephone calls on all
delinquent owners within their respective queues.
* Collects delinquent loan payments on Vacation Club, Sampler and
Fee Based Service portfolios.
* Provides excellent customer service to our owners and assist with
delinquent Maintenance Fees, reservations and other owner issues as
* Continually works to keep delinquency and defaults low to avoid
setting off triggers established by investors/lenders that may have
a negative financial impact on the company
* Collects on delinquent loans 10 or more days past due.
* Maintains accurate banking and customer information in LSAMS,
Western Union and within other departments in the Company.
* Maintains the ability to work one night shift per week.
* High School Diploma or Equivalent
* 3 years of collection experience.
* Basic collections policies and procedures, Knowledge of the Fair
Debt Collection Practices Act, working knowledge of MSOffice
* Good verbal and written communication and interpersonal skills to
work effectively with a wide range of people.
* Detail and deadline-oriented with the ability to work accurately
and efficiently. High level of phone etiquette with the ability to
deal with customers.
* Ability to work independently toward assigned goals.
Our goal is to improve the quality of work/life by providing equal
employment opportunities for all candidates and team members.
Bluegreen Vacations Corporation believes that diversity and
inclusion is critical to our success, and we seek to recruit,
develop and retain the most talented people from a broad candidate
pool. We are a drug-free workplace, and if offered employment,
candidate must be willing to submit to a background check/drug
At Bluegreen Vacations, the health, safety and wellbeing of our
associates, owners and guests are a top priority. In order to
comply with state and local COVID-19 mandates, and in alignment
with the most recent CDC guidelines, we have implemented various
safety protocols within our operations, such as wearing masks and
conducting temperature checks and health screenings for our
associates. We promote fresh air and good hygiene, take great care
to properly clean and sanitize our facilities, and offer associate
benefits such as paid vacation and sick time, and paid time off to
get your COVID-19 vaccine. We are all in this together!
* Job Family Mortgage Operations
* Employment Indicator Regular
* Telecommute % 100
* Boca Raton, FL, USA
Keywords: Bluegreen Resorts, Boca Raton , Mortgage Collector, Other , Boca Raton, Florida
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