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Call Center Supervisor (FT)

Company: Nation Safe Drivers
Location: Boca Raton
Posted on: November 23, 2021

Job Description:

Nation Safe Drivers is one of the largest suppliers of auto-related, supplemental products since 1962. Our expertise is to develop and market specialty "niche" products to the Automotive and Insurance industries.Supervisor - Call Center - morning /mid-day - must be flexible.We are looking for individuals that have experience with superior supervisory skills and Metric reporting.Salary:Base hourly pay plus incentive bonus plan.Hours Required:40 hours per week.Open shifts full timeWhy Work with Us?Culture:Everyone is considered part of the work-family where the employee experience takes precedence.Business casual attire in the HQ location with casual (jeans) Fridays.Fun Events & Team Lunches.Total Rewards - Benefits & Perks!Earn company ESOP shares annually (free) based on years of service.Medical, Dental, Vision, 401K, Pet Insurance, Short & Long-Term Disability, Supplemental Life.Reward, recognition & discount programs.Competitive base pay based on experience plus monthly or annual bonus potential for specific positions.Career Path & Advancement OpportunitiesFocus on promoting from within & training paths.Education and Work Experience:College Degree Preferred.Microsoft Office.Web-based applications.Sales/Contract Negotiations.Knowledge and Skills:To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.Must maintain the highest level of confidentiality at all times.Ability to communicate effectively (verbal and written).Excellent interpersonal skills.Proficient computer skills: Must have a working knowledge of Excel and Word.Ability to multi-task, follow up, and meet deadlines.Strong attention to detail.Ability to identify discrepancies and take initiative to research variances and correct them.Must be very proficient with inbound and outbound calls.Must have excellent analytic skills.Present a professional and welcoming environment for internal and external customers.Understand and operate in accordance with Company policy and procedures at all times. NSD is an equal opportunity employer & drug-free workplace.About Nation Safe Drivers:Nation Safe Drivers is one of the largest suppliers of auto-related, supplemental products since 1962. Since 1962 NSD has been a leader in providing innovative products and services to the Automotive and Insurance industry. Our expertise is to develop and market specialty "niche" products. Our years of experience in the automotive industry gives us the foresight and flexibility of tailoring supplemental products to compliment current benefits and services. Our dedication to excellence is one reason we have the pleasure of working with thousands of insurance companies, agencies, automobile dealerships, finance institutions, associations, cellular phone companies and many other businesses throughout the country. Imagine going to work each day in a business where your contribution has an impact on the company's value. Where your performance and contribution have a measurable and defined benefit for you and your family! Join NSD and own that future!

Keywords: Nation Safe Drivers, Boca Raton , Call Center Supervisor (FT), Other , Boca Raton, Florida

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