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Sales Support Specialist

Company: Canon Solutions America, Inc.
Location: Boca Raton
Posted on: November 23, 2021

Job Description:

US-FL-Boca Raton
Canon Solutions America, Inc.

Requisition ID: 26039
Category: Sales Support
Position Type: Full-Time


Responsible for being the main point of contact for Sales in the Offer to Order process. Responsible for supporting the sales team to enter deals into the system and through the necessary process to create customer facing documentation.


- Communicates with the sales representatives and members of their team to obtain the necessary information to create a deal in Deal Configurator.
- Asks the appropriate questions to assure complete understanding of what is being asked for and the requester's expectations. Assures that the sales representative understands the process and what is needed in order to bring the deal to completion.
- Collaborates with members of the sales support team, and other departments as needed, to obtain or convey necessary information to bring the deal to completion.
- Tracks the deal through each phase of the process to keep it moving through to completion. Notifies the sales team of progress.
- Identifies and reports issues found within Deal Configurator or challenges within the process.
- Ensures proper tracking and efficiency of deals.
- Retains all deal related email in accordance with current process.
- Meets at regular intervals with the sales support team to record deals, discuss challenges, and share knowledge.


PLEASE NOTE: As a federal government contractor, we comply with all applicable federal laws, regulations, orders and mandates. As a result, the person performing this role must be fully vaccinated against COVID-19, unless the Company grants an exemption based on a disability/medical condition or sincerely held religious belief.

- Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
- Detail oriented, well organized, strong follow up skills. Must be able to communicate/work within all levels of the company.
- Ability to build strong relationships with team members and internal customers.
- Ability multitask, meet strict deadlines, and work effectively under pressure.

Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at .


Posting Tags

#LI-LB1 #PM20


Keywords: Canon Solutions America, Inc., Boca Raton , Sales Support Specialist, Other , Boca Raton, Florida

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