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Front Desk Supervisor

Company: Hilton Boca Raton
Location: Boca Raton
Posted on: November 22, 2021

Job Description:

Do you have a passion to create memorable moments by WOWing guests and co-workers with your gift of hospitality, creativity and leadership style? You could be the Front Desk Supervisor we are seeking!

Job Overview:


-Assisting the Front Office Manager in the day to day operations of the front desk while ensuring 100% guest satisfaction.
-Warmly welcome and register guests, to assisting with guest departures while providing prompt and courteous service.
-Ensuring the guest stay meets Hilton's Brand Standards.
-Resolving any guest issues.
-Assist with the supervision and training of the front office staff.
-Will act as MOD when required.
Requirements:

Previous hotel front desk supervisory experience preferred or related supervisory experience
OnQ and Hilton experience preferred
Outstanding guest service skills; Strong hospitality skills
Ability to read, listen and communicate effectively in English, both verbally and in writing.

Must be able to work a flexible schedule of AMs and PMs
Must be able to work Saturdays, Sundays and Holidays
Neat and professional appearance

Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to or call to let us know the nature of your request.

Keywords: Hilton Boca Raton, Boca Raton , Front Desk Supervisor, Other , Boca Raton, Florida

Click here to apply!

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