Counter Server
Company: Cinemark
Location: Boca Raton
Posted on: June 12, 2021
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Job Description:
Headquartered in Plano, TX, Cinemark Holdings, Inc. is a leader
in the motion picture exhibition industry with 500+ theatres in the
U.S. and Latin America. Join Our Team! Do you enjoy working together as a team to accomplish major
goals? Join Cinemark to utilize and expand your skills! We are
dedicated to making the movie experience memorable, "One Guest at a
time." Our world class talent creates a warm and friendly culture
through shared values. What We Can Offer You: Every team member deserves the star treatment! Each career comes
with a variety of benefits for both hourly and salaried team
members. Benefits may vary by career category, see career
listing for exact details Cinemark Counter Servers and Servers guide Guests in ordering
food products and beverages to enhance the moviegoing experience.
This includes greeting Guests through engaging interaction, making
specific menu suggestions, having strong menu knowledge, and
delivering quick and timely counter service. The Counter Server
role is a vital link between our Guests and the kitchen staff,
ensuring that orders are delivered fresh, tasty, and accurate. Servers and Counter Servers may be asked to be cross-trained and
work as a Restaurant Worker, Concessionist, Box Office/Cashier, or
Usher, as staffing needs require. Counter Servers must be able to
perform the essential job functions of those positions. A Day in the Life of a Counter Server or Server The essential duties and responsibilities of a Server or Counter
Server include, but are not limited to, the following: Greets Guests with a smile in a timely and professional
manner Possess full knowledge of bar and menu items in a fast-paced
environment to enhance the Guest experience Accurately records food and beverage orders from Guests in a
timely manner Responsible for all transactions completed on assigned register,
including proper cash balancing, distributing correct inventory
associated with each sale, properly logging off when away from
register, reporting any concerns to management (including
unauthorized use of assigned register), etc. Verifies identification to confirm Guests are at least 21 years
of age for all alcohol transactions Ensures that alcohol is consumed in designated areas only Consistently uses suggestive selling techniques Collaborates with kitchen team to ensure that food orders are
accurate Attends a mandatory Shift Huddle (team discussion) at the start
of or during the shift Consistently identifies and sanitizes Guest high-contact areas
within and around the dining area (restaurant, lounge, bar,
concession area, auditorium, and patio areas) Wipes down door handles, faucets, counters, card readers,
terminals, counterfeit detectors and any non-food surface areas
that are highly touched by a Guest or Team Member Miscellaneous cleaning and tasks as applicable to restaurant and
theatre environments (counter area setup, food preparation,
selling, promoting, serving, and cleaning tasks before and after
the shift) Consistently ensures and promotes adherence of proper social
distancing guidelines Properly utilizes Personal Protective Equipment while completing
position-specific tasks Adapts to the frequency and scope of required cleaning tasks Monitors safety and security issues (trip hazards, lighting,
suspicious persons, etc.) and reports issues to management What You Will Need to Have: Proof of age (Employees who will be serving, pouring, or mixing
alcoholic beverages will need to be 18 and in some states 21) Completes basic food handling training and obtains any local or
state mandated certification, health card, or food handlers permit
where required Employees who work with alcohol are required to complete a Safe
Alcohol Service training program Availability to work flexible hours which include evenings,
weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent Guest service Accurate cash handling and basic math skills Interpersonal skills include the ability to communicate (verbal
and written) with all ages, genders, and personalities. Must be
able to effectively and regularly converse in and comprehend
English Ability to work in a team environment and independently Ability to take and follow direction What Physical and Environmental Requirement You Will Need to
Have: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching Ability to carry, push, and pull objects Noise level may be moderate to high at times Be able to work in a standing position for extended periods of
time DISCLAIMER: This job description is intended only as a general
guideline of your duties and responsibilities at Cinemark and is
not a legally binding contract. Cinemark reserves the right to
amend, change or terminate the job description, as it deems
appropriate. Any change amendments, or modifications may be
implemented even though they have not been communicated, reprinted
or substituted in this job description. All Cinemark theatres are designated smoke-free workplaces. This
includes vapor, electronic, conventional, cigars, etc. Cinemark USA, Inc. is an Equal Opportunity Employer
Keywords: Cinemark, Boca Raton , Counter Server, Other , Boca Raton, Florida
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