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Pilot - American Queen Steamboat Company

Company: Alcatraz Cruises
Location: Boca Raton
Posted on: June 7, 2021

Job Description:

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The Pilot will oversee the smooth operation of the vessel with compliance to all Federal, State and local laws and regulations. This position is ultimately responsible for the safety and security of all persons onboard the vessel, while on watch. The Pilot has authority and responsibility for taking all necessary actions for safety, pollution prevention and the efficient operation of the vessel under the guidance of the Captain.

Essential Duties & Responsibilities:

  • Responsible for the safety of passengers and crew and the safe operation of the vessel
  • Report defects and other matters with implications for safe operations or pollution risk
  • Report non-conformities, accidents and injuries involving personnel or equipment and hazardous situations to the Captain
  • Serve as Officer in charge of the navigational watch
  • Request assistance from AQSC as may be deemed necessary to ensure safe and pollution free operation on the ship
  • Prepare, in consultation with the vessel Captain, detailed schedules for future itineraries and then advise the vessel Captain of any unduly high speed or impractical arrival times, etc. that become apparent
  • Monitor the operational condition of all navigation instruments, instigating corrective action when necessary
  • Observe weather and river conditions closely at all times and take proper actions when necessary, while communicating such actions to the vessel Captain
  • Advise the vessel Captain of unusual delays and/or causes with revised ETA's for the port of call
  • With the assistance of the vessel's Mates, insure that all docking locations are secure and meet requirements set forth
  • Proper completion & entries to the official logbook
  • Properly manage & complete daily reporting requirements
  • Protect the environment and comply with all applicable environmental regulations
  • Respond to all General Alarms and emergency situations per the Station Bill
  • Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
  • Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

Requirements & Qualifications


  • HS Diploma or Equivalent Required
  • Bachelor's degree in related field preferred
  • Professional Certification(s) or License:
  • FCC Marine Radio Operations license
  • Radar certification (endorsement necessary as per vessel)
  • USCG license which satisfies COI requirements of applicable vessel - for the American Empress, this is a 500 Ton Master Inland
  • Valid USCG Merchant Mariner Credential - Minimum Mate - Any Gross Tons
  • First Class Pilotage on LMR below Baton Rouge is preferred but not required
  • Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
  • Valid MMC
  • Valid Driver's License
  • Copy of DD214, if Veteran status

Skills & Abilities:

  • Excellent verbal and written communication skills; must be fluent in English
  • Route knowledge - posted on vessel route preferred
  • Ability to interact with individuals at all levels in a pleasant and professional manner
  • Must possess leadership qualities with the ability to give employees sound instructions
  • Computer literate with skills in Word, Excel, and Power Point, depending on vessel


  • At least five years of experience in position with similar duties and responsibilities
  • Cruise industry experience preferred
  • Minimum of 5 years' experience handling a vessel of comparable size or large tow; 1 year of which on a Bessel with Z Drive propulsion preferred, depending on vessel
  • Other ship handling, maneuvering, fleeting and harbor work may be considered for total experience requires, depending on vessel
  • Minimum of 3 years in a leadership or supervisory role is preferred
  • Passenger vessel industry experience preferred


  • Must be at least 21 years of age.
  • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

Our Values-RESPECT

At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences - not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork. Our Operating Principles, known as the Hornblower 12 demonstrate the ways we promise to engage to live those values:

  • We treat others - guests and fellow crew members alike - with Respect, by fostering a diverse and inclusive environment.
  • We are stewards of the Environment through practicing conservation, protection and education.
  • We believe in Safety First by creating and maintaining a safe and secure workplace.
  • We are Professional, and will demonstrate that in the following ways:
  • We are on time - to start and stop - and we come prepared.
  • We make objective data- and logic-based decisions with limited emotion.
  • We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.

  • We Exceed expectations, embracing these principles:
  • As employees, we expect to win, but always prepare and passionately compete like an underdog.
  • We strive to innovate and reinvent, always looking forward and not stuck in the past.

  • We value Communication, by following guiding principles:
  • We listen to each other - fellow crew members and guests - and are responsive, vehemently following the 24-hour rule.
  • We are transparent and efficient in our processes and do not entertain politics and bureaucracy.

  • Teamwork helps drive us towards success, and together we embody teamwork by:
  • We function as a team, playing our role and trusting our teammates.
  • We work hard but have fun and don't take ourselves too seriously.
  • And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family!


American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

Keywords: Alcatraz Cruises, Boca Raton , Pilot - American Queen Steamboat Company, Other , Boca Raton, Florida

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