This Administrative Assistant provides a wide variety of
administrative support services. Performs office work directly
related to property management and the general business operations
of the association.
The Administrative Assistant also provides exemplary service in
a manner consistent with the values and mission of the Castle
Group. He or she performs all responsibilities while demonstrating
outstanding customer service skills representative of Castle Royal
Service as it relates to this function. This includes working
interdepartmentally, as well as, with our external customers.
(May include some or all of the following as applicable)
+ Update Community Website and assist residents to become
familiar with the website.
+ Answers telephones promptly and assists residents with
questions and concerns.
+ Inputs/Processes/Closes work orders as required for landscape,
maintenance, housekeeping, etc.
+ Tracks resident issues to enable Property Manager to identify
major problems or trends.
+ Maintains Club and Associations files, mail, binders, and
office supply inventory.
+ Assists with Marina Slip leases, update and audit files as
+ Attends Board Meetings Creates/posts newsletters and
+ Maintains homeowner roster, database, mail instructions and
+ Assists in review of leases and resales, if applicable, as
well as processing of new owner approval and interview
+ Reviews receivable reports and assists Community Association
Manager in forwarding collection packages to counsel.
+ Assists residents with account balance inquiries.
+ Ensures all safety precautions and procedures are followed
while performing duties.
+ May be assigned other duties by Community Association
High school diploma required. Associates degree with
concentration in business preferred, or equivalent combination of
education and experience.
Must possess strong administrative background. Two (2) to Three
(3) years of related work experience. Strong working knowledge of
customer service principles and practices. Excellent interpersonal,
office management and communications skills.
Intermediate command of computer hardware/software is required;
specifically, knowledge of Microsoft Windows, Word, Excel, Power
Point and Outlook. Experience in maintaining a website is
Multiple language fluency is desirable and may be required
depending on the community's needs.
Travel and availability requirements:
May be required to travel for training sessions off-site on an
infrequent, ad-hoc basis. May be occasionally required to cover for
administrative staff at other communities within a reasonable
commuting distance when needed.
Ability to work extended hours and weekends on an occasional, as
Ability to lift up to 15 lbs.; work in an upright standing or
sitting position for long periods of time, may fluctuate. May
handle, grasp and lift objects and packages. Reach with hands and
arms, communicate, receive and exchange ideas and information.
Ability to quickly and easily navigate the property/building as
required to meet the job functions; complete all required
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of the job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
The majority of work will be completed indoors in a
temperature-controlled environment with little to moderate noise
DISCLAIMER: This is not an all-inclusive job description. In
addition, management has the right to change any portion of this
job description at any time and for any reason.
External Company URL: ajobs
Street: 2711 N Ocean Blvd