Company: SPRINGHILL SUITES BOCA RATON
Location: Boca Raton
Posted on: June 6, 2021
This position is responsible for cleaning guestrooms to B. F. Saul
Company Hospitality Group quality standards. Assists guests by
providing friendly, courteous and professional service, including
adherence to health regulations. Follows B. F. Saul Company
Hospitality Grouphigh standards of quality to ensure guest
-Cleanliness: Responsible for cleaning and
ensuring necessary amenities and supplies are in guest rooms.
Ensures cart, linen, rooms, and equipment are clean and in working
-Guest Service: Accountable for guest satisfaction
as it pertains to housekeeping service at the property. Assists and
responds to requests in a positive and timely manner while
providing the highest level of quality service to the guest. Works
as a team player in meeting guests and department needs, and
actively contributes to the efforts of other departments as
necessary. Understands and follows B. F. Saul Company Hospitality
Group guest service recovery program.
-Safety/Risk Management: Ensures a clean and safe
work area in compliance with B. F. Saul Company Hospitality Group,
brand, local, state and federal regulations. Inspects rooms for
maintenance needs and reports any maintenance service issues.
Knowledgeable on safe use of chemicals utilized within the
housekeeping department. Follows all B. F. Saul Company Hospitality
Group procedures for guest/team member's incidents. Knowledgeable
of hotel emergency procedures.
-Self Management: Produces required volume of work
by planning, organizing and prioritizing work duties. Adheres to B.
F. Saul Company Hospitality Group attendance policy, grooming and
appearance standards, and general work rules and department
procedures. Attends all required department and hotel meetings.
Responsible for proper use of all equipment and supplies.
Keywords: SPRINGHILL SUITES BOCA RATON, Boca Raton , Housekeeper/Room Attendant, Other , Boca Raton, Florida
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