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Guest Relations Associate, Patient Experience, FT, 12P-8:30P

Company: Baptist Hospital
Location: Boca Raton
Posted on: May 4, 2021

Job Description:

Coordinates patient and guest services for reception area. Acknowledges, greets and assists visitors, and interacts in a courteous and helpful manner with patients, families, guests and hospital staff to convey a positive first impression. Serves as liaison between patient, family and clinical staff. Seeks a satisfactory and expedited solution to a complaint, problem, or special need. Interfaces effectively with all members of the healthcare team. Qualifications :Minimum Education and Experience: High School diploma or general education degree (GED). Additional Qualifications: Bilingual (English & Spanish), computer knowledge and proficiency in Microsoft Office Outlook and Excel. Previous experience in customer services preferred.

Keywords: Baptist Hospital, Boca Raton , Guest Relations Associate, Patient Experience, FT, 12P-8:30P, Other , Boca Raton, Florida

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