Inbound Sales Representative, Bi-Lingual Spanish
Location: Boca Raton
Posted on: May 3, 2021
Job Summary Responsible for promoting and selling Company
products and services that are both current and emerging. Uses a
consultative sales approach to ensure our customers receive the
best value. Must be customer-focused individuals, able to
communicate effectively and display a professional and positive
demeanor. Works on straight forward tasks using established
Job Description Core Responsibilities Achieves or exceeds sales
targets while interacting with new and existing customers via
telephone and selling Company products and services.
Must be bilingual (English and Spanish).
Demonstrates consultative sales techniques by using probing
questions, clarifying needs, overcoming objections and providing
solutions that fits the needs of the customer.
Offers assistance to customers for non-sales-related calls to the
best of ability and seeks to transition it to a sale.
Educates customers on the Company products, services and experience
leveraging job aids and support materials as needed.
Establishes rapport and promotes relationships by providing a
unique positive experience for each customer through personalizing
Consistently demonstrates professionalism and integrity with a warm
and friendly demeanor to customers and teammates.
Exercises sound judgment within the scope of empowerment and acts
in the best interest of both the customer and company.
Demonstrates proficient use of soft skills, including active
listening, problem solving and responding appropriately.
Maintains expected performance levels in a dynamic and highly
Articulates the Company's competitive advantage while advocating
for our products, services and packages.
Interacts and communicates collaboratively within the sales group
and other groups, as appropriate, to provide a great customer
Navigates between multiple screens, databases and complex data
entry applications to accurately and quickly capture required
information to complete a sale.
Acts as a team player committed to growth and development.
Maintains excellent oral and written communication skills, with
demonstrated ability to articulate relevant information and
directions in an organized and concise manner.
Consistently follows critical sales processes to ensure a great
Must be able to wear telephone headset and manipulate objects such
as pen, keyboard and mouse.
Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as
Other duties and responsibilities as assigned.
Employees at all levels are expected to: Understand our Operating
Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences.
Win as a team - make big things happen by working together and
being open to new ideas.
Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our
Disclaimer: This information has been designed to indicate the
general nature and level of work performed by employees in this
role. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Education Some High School Coursework PandoLogic. Keywords:
Telesales Representative, Location: Boca Raton, FL - 33431
Keywords: Comcast, Boca Raton , Inbound Sales Representative, Bi-Lingual Spanish, Other , Boca Raton, Florida
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