Lynn University is an innovative, global and personalized college
based in Boca Raton, Florida. Our 3,000 students are from
approximately 100 countries. Our NCAA Division II Fighting Knights
athletics program has won 25 national championships (and
Lynn is one of the top colleges to work for in the nation,
according to a survey by the Great College to Work For program. We
are an Honor Roll institution with accolades in 10 categories,
including compensation and benefits, confidence in senior
leadership, job satisfaction and support, and teaching
As a Lynn employee, you will help us build a better world with our
students. Lynn is currently accepting applications for the position
of Associate Director, Campus Visit Experience.
Reporting to the Senior Associate Director of Enrollment
Management, the Associate Director will be responsible for the
overall coordination of exemplary campus visit experiences for
prospective students, families and educators. The campus visit
experience at Lynn takes a highly individualized and personalized
approach to showcasing the university's academic, cultural, social
and athletic environments to visitors. The campus visit program
plays a vital role in the success of the Office of Admission and
has been recognized nationally in University
Business, Inside Higher Ed and
the New York Times.
Essential Duties and Responsibilities
Develop and manage strategic visit experience programs and events
that support the attainment of enrollment goals for the Office of
Supervise the campus visit experience team to ensure outstanding
customer service and engagement for prospective students, families,
groups and educators on campus.
Implement and execute strategic virtual programming for respective
constituent groups to showcase the university.
Design and execute a variety of special events on behalf of the
Office of Admission, confirming that all events and staff
assignments are accurately reflected internally and
Oversee the planning, execution and assessment of individual and
group visit programming.
Develop effective processes and delegate tasks to execute positive
and successful events/visits for campus visitors.
Prepare, interpret and analyze event, visit and staff budgets and
manage resources related to the campus visit experience
Prepare reports and analyze data related to campus visit programs
and events to determine new strategies to enhance the yield from
the campus visit program.
Collaborate with a wide range of faculty, staff, current students
and Lynn parents to ensure a dynamic and engaging experience for
Supervise the Campus Visit Coordinator and three Campus Visit
Specialists who assist with scheduling, planning and executing all
programming/events on-campus and virtually.
Oversee the recruitment, selection, training as well as management
of the Student Admission Ambassador (SAA) program comprised of 75+
Stay abreast of trends in higher education and visitor services
industries, where relevant.
Consistently raise the awareness of the importance of the campus
visit experience among campus community members.
Assist Office of Admission student supervisors in the hiring and
management of their student staff.
Knowledge, Skills, Abilities and Personal
Excellent interpersonal, communication, leadership, organizational
and programming skills.
Ability to clearly and persuasively articulate university programs
and offerings to prospective students.
Skilled at interacting and communicating with varying audiences in
small and large settings.
Proficient verbal and written communication skills.
Demonstrated ability to relate to a diverse group of management and
Strong supervisory skills and ability to provide feedback and
Demonstrated ability to efficiently and effectively solve problems
Ability to work a varied schedule with flexible hours including
weekends and evenings.
Knowledge of social media platforms and basic interactions in order
to communicate with prospective students.
Demonstrated ability at planning and organizing multiple projects
Ability to learn and apply institutional policies and
Knowledge of Microsoft Office tools and ability to become familiar
with recruitment software programs.
Ability to work both independently and as part of a collaborative
Must be detail oriented and able to prioritize work
Bachelor's degree from a four-year college or university required.
Candidates with a master's degree will be given
Three years of progressive admission and higher education
Supervisory experience essential for candidate
Depending on experience, candidates may instead be considered for
the same role at the senior assistant director level.
Valid driver's license and clean driving record.
Accreditation and equal opportunity
Lynn University does not discriminate on the basis of race, color,
gender, religion, sexual orientation, national origin, disability,
genetic information, age, pregnancy, parenting status, veteran
status or retirement status in its activities and programs. In
accordance with Title IX of the Education Amendments of 1972, Lynn
University does not discriminate on the basis of sex. Inquiries
concerning the application of the non-discrimination policy may be
directed to the Lynn University Compliance Officer/Title IX
Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431,
or +1 561-237-7727; or to the U.S. Department of Education Office
for Civil Rights.
Lynn University is accredited by the Southern Association of
Colleges and Schools Commission on Colleges to award baccalaureate,
master's and doctoral degrees. Contact the Commission on Colleges
at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call +1
404-679-4500 for questions about the accreditation of Lynn
University. 2020 Lynn University
Americans with Disabilities Act
Please notify us at least five days in advance if a reasonable
accommodation for a disability is needed by calling +1 561-237-7639.
The Annual Security and Fire Safety Report
In compliance with the Clery Act, the University annually provides
a report to each student and current employee, as well as to
prospective employees and students, that provides a detailed
disclosure of information regarding campus security practices
(including Emergency Response Plan, Timely Warnings, Emergency
Warnings, Missing Persons, fire safety policies, fire prevention
data, and Crime Log policies), as well as crime and fire-related
incident statistics for the preceding year. The Annual Security and
Fire Safety Report is available online at lynn.edu/securityreport
For your health, Lynn University is now smoke- and
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