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Client Intake Specialist - Law Firm

Company: RJH Consulting
Location: boca raton
Posted on: May 3, 2021

Job Description:

Leading personal injury firm is seeking a client intake specialist to join its expanding team. if you are bilingual in English/ Spanish it is a plus, but not necessary.Responsibilities include the following: Speaking with potential clients via phone to gather initial case information Keep track of potential cases and follow up on schedule Update database in a timely manner Upload pertinent documents appropriately Build strong rapport with potential clients Update clients verbally and/or via email on their case status as needed Provide other types of assistance in the officeRequirements: Highly organized with the ability to multi-task, learn fast, and work in a team environment Identify and ask the important questions, and convey care and concern to our clientele Strong work ethic and self-starter, ability to effectively manage multiple priorities and adapt to change Detail-oriented people person with a friendly attitude Must type 35 WPM and possess computer skills Exceptional communication skills with the ability to quickly develop a rapport with potential clients over the phone Reliable and dependableWe also offer a competitive compensation package, opportunity for growth and benefits that include paid vacation, health, insurance and a 401(k) plan.Thy key to this position is Customer service, clear phone presence, data entry

Keywords: RJH Consulting, Boca Raton , Client Intake Specialist - Law Firm, Other , boca raton, Florida

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