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Sales Engineer

Company: Insight Global
Location: Boca Raton
Posted on: May 3, 2021

Job Description:

One of our clients is looking for a Strategic Sales Engineer to join their team in a fully remote opportunity. This role provides pre-sales support and strategic consultancy to North American clients in enterprise, operator and partner segments. This position is ideal for someone who likes to work closely with existing clients as well as meet new clients and engage in solutions across a wide variety of vertical markets. This consultant must have a passion for understanding client challenges and applying technology to solve them.Key aspects of the role include presenting and demonstrating products and designing how capabilities can be leveraged to enhance the client's business performance including key use case documentation and expertise on the end customer/user experience across digital/mobile channels. This resource is an integral player in the sales process beginning with the identification of a new opportunity through to handing it over to the delivery team. Minimum Requirements Experience leading pre-sales requirement solution strategy creation and solution workshops with our clients and prospects Experience creating presentations and demos Ability to articulate complex solutions to both technical and non-technical audiences Knowledge of the RFI/RFP and SOW process Must be willing to travel to client locations eventually Desired Skills Familiarity with Contact Centre platforms - CcaaS / UCaaS / CXaaS Knowledge of CPaaS (communications platform as a service) Past experience with channel communications (including but not limited to SMS, Email, Push, WhatsApp, RCS, Apple Business Chat and Voice) Exposure to chat bot technology - including ML, NLP and AI

Keywords: Insight Global, Boca Raton , Sales Engineer, Other , Boca Raton, Florida

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