Overnight Security Officer
Company: Boca Raton Resort & Club
Location: Boca Raton
Posted on: May 3, 2021
Job Description ESSENTIAL FUNCTIONS Perform protective and
enforcement functions in a courteous and restrained manner in
coping with emergencies, undesired conduct, disturbances and
threats to life and property. Maintain a safe and secure
environment for guests, visitors, and team members. AVERAGE PERCENT
OF TIME 50% Foot patrol of the interior and perimeter of the hotel
to observe and identify potential security and safety risks or
undesirable conditions. Evaluate situations and make logical
decisions on how to proceed and direct work. 10% Maintain order in
the hotel, dealing with the welfare of guests, assisting with door
lock problems, coordinate expedient response to emergency
conditions such as fire, fire or safety hazards and threats to life
and/or property in a calm, rational and persuasive manner. Handle
undesired conduct, violations of hotel policy and civil laws as
warranted for the security and safety of hotel guests, employees,
patrons and property. 10% Answer security telephone and safety
hotline calls and respond in a timely manner based on priority.
Prepare schedules and relate relevant information on house count,
conventions, arrivals and departures from each shift. 10% Memorize
and monitor life safety system including accurate layout of entire
building, locations of stand pipes, fire extinguishers, complete
alarm reports and checks and report any pertinent information from
each shift. 10% Observe monitors for any unusual activity and in
the case of suspicious behavior report directly, via radio, to the
supervisor on duty; report any alarms similarly. 5% Administer CPR
and First Aid. SUPPORTIVE FUNCTIONS In addition to performance of
the essential functions, this position may be required to perform a
combination of the following supportive functions, with the
percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the
Provide accurate information to in inquirers for directions and
hours of operations.
Receive, record and secure found property. Research and respond to
guests inquiries for lost property.
Assist guests with door lock and in room safe problems using
moderately complex hand held electronic apparatus.
Escort guests and employees as required to parking lots Other
duties as assigned by Supervisor. SPECIFIC JOB KNOWLEDGE, SKILL AND
ABILITY The individual must possess the following knowledge, skills
and abilities and be able to explain and demonstrate that he or she
can perform the essential functions of the job, with or without
Thorough knowledge of the floor plans and layout of the
building(s), function rooms, and working knowledge of the City and
Ability to effectively deal with internal and external customers,
some of whom will require high levels of patience, tact and
diplomacy to defuse anger and collect accurate information.
Ability to listen effectively, speak, read and write English
clearly to ascertain and document important information.
Ability to stand, walk and/or sit and continuously perform
essential job functions for duration of shift.
Hearing and visual ability to observe and detect signs of emergency
Perform tasks requiring bending, stooping, kneeling, and walking
significant distances between and within buildings on the
Ability to follow written and or verbal instructions.
Ability to grasp, lift and/or carry or otherwise move goods
weighing up to 50 lbs. sufficient manual dexterity in hands.
Ability to climb stairs and ladders at a rapid pace.
Ability to perform duties within extreme temperature ranges.
EDUCATION High School graduate EXPERIENCE Prior law enforcement,
security or military experience. GROOMING/UNIFORMS All employees
must maintain a neat, clean and well-groomed appearance. Specific
uniform guidelines and/or required articles of clothing will be
explained to you as a part of the orientation process.
EOE/AA/Disabled/Veterans Job Type: Full-time
Keywords: Boca Raton Resort & Club, Boca Raton , Overnight Security Officer, Other , Boca Raton, Florida
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