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Healthcare Operations Manager

Company: Caring People- Parent
Location: Boca Raton
Posted on: May 3, 2021

Job Description:

Branch Administrator / Operations Manager

Caring People Inc. is a privately held home health care agency that has been in business for over 20 years and consist of 16 branches throughout New York, New Jersey, Connecticut, Florida, Massachusetts and Texas. We are currently looking for a Operations/Branch Administrator who will be responsible for all home care branch activity in our Boca Raton location. The ideal candidate will have exceptional customer service skills, demonstrate strong leadership, good interpersonal skills, communicates very clearly and excels in multi-tasking.

Location: Boca Raton


* $70K-$75K * Full benefits package! Health, Dental, Vision, 401K * Company cell phone and laptop provided * 4 weeks vacation/ PTO (renews annually) * Full PPE protection for all staff and caregivers * Direct deposit * Full management support 24/7 Responsibilities:

* Manage branch location and provide guidance to office staff * Serve as liaison between the Governing Board, Advisory Board, staff, physicians, clients and community through open and effective communications * Plan, organize, direct and evaluate operations to ensure the provision of adequate and appropriate care and service are given * Comply with applicable laws and regulations concerning home health care * Responsible for fiscal planning, budget and management of operations in accordance with established fiscal parameters * Implement Governing Body directives to accomplish initiatives, ensuring that appropriate service and policies are developed, monitored, and implemented each year * Interview help with on-boarding and training qualified personnel and maintain appropriate staffing levels * Assist in evaluations, conflict and complaint resolution * Complete performance evaluations on subordinate staff in accordance with organizational policy * Plan, develop, implement and evaluate programs * Ensure that interdisciplinary care is provided * Ensures that services provided are under the supervision and direction of a physician and/or Registered Nurse * Ensure the accuracy of public information materials and activities Mandatory Requirements:

* Must be reliable and have a positive attitude * Valid driver’s license & reliable transportation MANDATORY * Flexibility and the ability to multi-task NECESSARY * Exceptional customer service skills A MUST * Strong leadership skills REQUIRED Preferred Requirements:

* Minimum 2 years managerial experience * Minimum 2 years’ experience in a home health related field * Minimum 3 years’ experience in administration * Knowledge of applicable local, state and federal laws with respect to home health care * Knowledge of Accreditation Bodies specific to home health care

Keywords: Caring People- Parent, Boca Raton , Healthcare Operations Manager, Other , Boca Raton, Florida

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