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Account Manager - Employee Benefits

Company: Alera Group, Inc.
Location: Boca Raton
Posted on: May 3, 2021

Job Description:

Whipple & Company


Whipple & Company, an Alera Group Company, is seeking to build a talent pipeline of candidates for Future Employee Benefits Account Manager.  


Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?

Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?  


If that is what you’re looking for, this is your chance to be part of an amazing organization!


Outside the box is where Whipple & Company begins. Our firm is founded upon a clear purpose: Balancing our clients’ risk while tailoring optimized benefit packages that strengthen the relationship between employer and employee. We are based on a clear purpose: Solving a significant problem every client faces — the need to reduce expenses while maintaining an optimal Employee Benefits Package to recruit and retain top talent.  For more information, please visit:


As an Employee Benefits Account Manager you will function as an "advocate" to our Clients' and their employees, supporting, assisting with and resolving issues related to billing, eligibility, claims resolution, member appeals, benefit verification, medical procedure authorizations, and general benefit inquiries.  The Employee Benefits Account Manager is responsible for managing an existing book of business, benefit education, policy communication, and law compliance for our customers and their employees. This includes managing and helping to build and strengthen client relationships through utilization of Department best practices and leverages Whipple & Company’s various capabilities and services to improve client relationships.


  • Serve as the primary point of contact for existing client book of business using initiative and independent judgement for issue resolution.
  • Manage the implementation and development of wellness initiatives, reconciliation of wellness funds and promotion of client health fairs.
  • Managing and implementing the existing clients’ open enrollments.
  • Implement and ensure clients are trained on our value-added services (HR services, health advocate, etc. if applicable).
  • Collaborate with cross-department team members to assist with providing guidance and best practices regarding benefit service and strategies targeted to enhance client experience.

  • Minimum of two years of professional experience in customer service, human resources, or employee benefits insurance or related field.
  • Valid Florida 2-15 Life, Health & Variable Annuities License, or the ability to obtain one within first 90 days of employment is required.
  • Valid FL Driver’s license is required.
  • Proficient in MS Office Suite.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  


If you're a California resident, please read the California Consumer Privacy Act prior to applying. 

Keywords: Alera Group, Inc., Boca Raton , Account Manager - Employee Benefits, Other , Boca Raton, Florida

Click here to apply!

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