Whipple & Company, an Alera Group Company, is seeking to
build a talent pipeline of candidates for
Benefits Account Manager.
Are you looking to be part of a company where you have exciting
opportunities to learn, grow and make a positive
Join a team where each employee is empowered to listen generously,
speak straight, collaborate, and build each other up through mutual
accountability and shared success?
If that is what you’re looking for, this is your chance to be part
of an amazing organization!
the box is where Whipple & Company begins. Our firm is
founded upon a clear purpose: Balancing our clients’ risk while
tailoring optimized benefit packages that strengthen the
relationship between employer and employee. We are based on a
clear purpose: Solving a significant problem every client faces —
the need to reduce expenses while maintaining an optimal Employee
Benefits Package to recruit and retain top talent. For more
information, please visit: https://whippleco.com/
As an Employee Benefits Account Manager you
will function as an "advocate" to our Clients' and their
employees, supporting, assisting with and resolving issues related
to billing, eligibility, claims resolution, member appeals, benefit
verification, medical procedure authorizations, and general benefit
inquiries. The Employee Benefits Account Manager is
responsible for managing an existing book of business, benefit
education, policy communication, and law compliance for our
customers and their employees. This includes managing and helping
to build and strengthen client relationships through utilization of
Department best practices and leverages Whipple & Company’s various
capabilities and services to improve client
as the primary point of contact for existing client book of
business using initiative and independent judgement for issue
the implementation and development of wellness initiatives,
reconciliation of wellness funds and promotion of client health
and implementing the existing clients’ open
and ensure clients are trained on our value-added services (HR
services, health advocate, etc. if applicable).
with cross-department team members to assist with providing
guidance and best practices regarding benefit service and
strategies targeted to enhance client experience.
Minimum of two years of professional experience in customer
service, human resources, or employee benefits insurance or related
Valid Florida 2-15 Life, Health & Variable Annuities License, or
the ability to obtain one within first 90 days of employment is
Valid FL Driver’s license is required.
in MS Office Suite.
We're an equal opportunity employer. All
applicants will be considered for employment without attention to
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran or disability
If you're a California resident, please read
the California Consumer Privacy
Act prior to applying.