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Instructional Designer/Developer

Company: Cinch Home Services
Location: Boca Raton
Posted on: January 12, 2021

Job Description:

Instructional Designer/DeveloperThe Instructional Designer/Developer designs, develops, implements and updates instructor led and online training courses and programs. Utilizes instructional design methodologies, learning strategies and technology to support the development of curriculum content, training materials, training modules, teaching aids and manages all aspects of instructional development of programs that include, but not limited to: sales skills, products, simulations, systems and tools training, management and leadership development, compliance, development and enhancement of new and existing training programs, workshops and recurrent training programs.This individual is expected to interview subject matter experts, trainers, internal departments, and external business partners to solicit their expertise and input to ensure accuracy, standardization, and compatibility of all training materials and content.This individual will be expected to adhere to project plans and deadlines in order to deliver accurate, high-quality curriculum designed for mobile, video, ILT, and web-based mediums of delivery.Primary responsibilities for this position include, but are not limited to:* Provides planning, designing, developing, documenting and evaluation during the development and redevelopment of new instructor led and online courses.* Create and develop technical course content (across multiple line of business) at a variety of skills levels and personas in instructor-led course, digital (eLearning), simulator environments and/or videos.* Develops curriculum and learning materials including facilitator/instructor and participant manuals, course proposals, course agendas, course outlines, exams, training videos, and web-based training modules incorporating user and stakeholder feedback.* Develop interactive media solutions through programming and authoring of training content using a variety of delivery methods such as: eLearning, micro learning, CBT, print, video, and classroom.* Create certification exam materials, including scenarios, multiple-choice, and other formats for use in testing knowledge.* Produces artifacts throughout the design process for each course or certification assessment project (Examples include - scoping training request documentation, storyboards, project plans, sprints, scripts, eBooks, course outlines, data sheets and marketing copy.)* Complete course updates for existing content by completing detailed analysis of delta changes, edits, template updates, and the use of graphics.* Proven ability to effectively prioritize and manage multiple overlapping projects in an often-changing environment.* Utilizes effective project management techniques to organize training projects and to ensure quality.* Tracks and communicates program development life cycles; ensures that any problems are addressed, escalated when needed, and resolved quickly.* Operates with a high performance, Growth-Mindset attitude that results in flexibility, creativity, and wiliness to work independently by displaying dependability and accountability of meeting deadlines and contributing to problem solving.* Be a valuable team player that interacts with project coordinators, Instructors, and cross-functional work teams, key stakeholders, and subject matter experts to develop course specifications, gather course content, review proposed project efforts to determine scope, key milestones, and timeframe.* Incorporates measurement and assessments into all learning content.* Perform and manage quality assurance (QA) and feedback of content, including quality content/course review of existing and new training programs to ensure alignment with learning outcomes.* Analyzes learning needs and consults with SMEs for course design and content, reviews and includes feedback from end of course surveys and student evaluations into the quality assurance and course maintenance processes.* Be a subject-matter expert (SME) of compliance policies, procedures, products and services; and stay up to date.* Communicates to stakeholders and team members with articulate and detailed presentations and ability to effectively lead productive training sessions and meetings.* Travel up to 20% (worldwide) per year.* Perform other duties as assigned.Job Requirements* Bachelor's degree or a minimum of three years' technical training/eLearning/instructional design experience and course development in a corporate environment.* Proven experience in a technical training/instructional design environment required.* Knowledge of adult learning theory, creative training techniques and training practical application skills required.* Demonstrates thought leadership in instructional design, development technology and/or interactivities.* Strong understanding of adult learning principles, course development methodologies (e.g. ADDIE, SAM), and Kirkpatrick's training evaluation levels.* Demonstrated expertise in eLearning instructional design, using industry best practices.* Demonstrates working knowledge and proficiency of eLearning technologies, such as authoring tools (e.g. Articulate 360, Captivate) and design/development tools (e.g., SnagIt, Camtasia, Photoshop software, and voice recording/editing software.* Experience with Learning Management Systems (LMS) and web conferencing applications.* Proficiency in using Microsoft Office applications such as PowerPoint, Word, and Excel.* Understanding and previous experience using web technologies (HTML, CSS or JavaScript) and experience with any programming/scripting language.* Experience in Agile or rapid development and quick turnaround of training deliverables.* Must provide a portfolio of your work or demonstrated capabilities in order to be considered for an interview.#cb

Keywords: Cinch Home Services, Boca Raton , Instructional Designer/Developer, Other , Boca Raton, Florida

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