Instructional Designer/Developer
Company: Cinch Home Services
Location: Boca Raton
Posted on: January 12, 2021
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Job Description:
Instructional Designer/DeveloperThe Instructional
Designer/Developer designs, develops, implements and updates
instructor led and online training courses and programs. Utilizes
instructional design methodologies, learning strategies and
technology to support the development of curriculum content,
training materials, training modules, teaching aids and manages all
aspects of instructional development of programs that include, but
not limited to: sales skills, products, simulations, systems and
tools training, management and leadership development, compliance,
development and enhancement of new and existing training programs,
workshops and recurrent training programs.This individual is
expected to interview subject matter experts, trainers, internal
departments, and external business partners to solicit their
expertise and input to ensure accuracy, standardization, and
compatibility of all training materials and content.This individual
will be expected to adhere to project plans and deadlines in order
to deliver accurate, high-quality curriculum designed for mobile,
video, ILT, and web-based mediums of delivery.Primary
responsibilities for this position include, but are not limited
to:* Provides planning, designing, developing, documenting and
evaluation during the development and redevelopment of new
instructor led and online courses.* Create and develop technical
course content (across multiple line of business) at a variety of
skills levels and personas in instructor-led course, digital
(eLearning), simulator environments and/or videos.* Develops
curriculum and learning materials including facilitator/instructor
and participant manuals, course proposals, course agendas, course
outlines, exams, training videos, and web-based training modules
incorporating user and stakeholder feedback.* Develop interactive
media solutions through programming and authoring of training
content using a variety of delivery methods such as: eLearning,
micro learning, CBT, print, video, and classroom.* Create
certification exam materials, including scenarios, multiple-choice,
and other formats for use in testing knowledge.* Produces artifacts
throughout the design process for each course or certification
assessment project (Examples include - scoping training request
documentation, storyboards, project plans, sprints, scripts,
eBooks, course outlines, data sheets and marketing copy.)* Complete
course updates for existing content by completing detailed analysis
of delta changes, edits, template updates, and the use of
graphics.* Proven ability to effectively prioritize and manage
multiple overlapping projects in an often-changing environment.*
Utilizes effective project management techniques to organize
training projects and to ensure quality.* Tracks and communicates
program development life cycles; ensures that any problems are
addressed, escalated when needed, and resolved quickly.* Operates
with a high performance, Growth-Mindset attitude that results in
flexibility, creativity, and wiliness to work independently by
displaying dependability and accountability of meeting deadlines
and contributing to problem solving.* Be a valuable team player
that interacts with project coordinators, Instructors, and
cross-functional work teams, key stakeholders, and subject matter
experts to develop course specifications, gather course content,
review proposed project efforts to determine scope, key milestones,
and timeframe.* Incorporates measurement and assessments into all
learning content.* Perform and manage quality assurance (QA) and
feedback of content, including quality content/course review of
existing and new training programs to ensure alignment with
learning outcomes.* Analyzes learning needs and consults with SMEs
for course design and content, reviews and includes feedback from
end of course surveys and student evaluations into the quality
assurance and course maintenance processes.* Be a subject-matter
expert (SME) of compliance policies, procedures, products and
services; and stay up to date.* Communicates to stakeholders and
team members with articulate and detailed presentations and ability
to effectively lead productive training sessions and meetings.*
Travel up to 20% (worldwide) per year.* Perform other duties as
assigned.Job Requirements* Bachelor's degree or a minimum of three
years' technical training/eLearning/instructional design experience
and course development in a corporate environment.* Proven
experience in a technical training/instructional design environment
required.* Knowledge of adult learning theory, creative training
techniques and training practical application skills required.*
Demonstrates thought leadership in instructional design,
development technology and/or interactivities.* Strong
understanding of adult learning principles, course development
methodologies (e.g. ADDIE, SAM), and Kirkpatrick's training
evaluation levels.* Demonstrated expertise in eLearning
instructional design, using industry best practices.* Demonstrates
working knowledge and proficiency of eLearning technologies, such
as authoring tools (e.g. Articulate 360, Captivate) and
design/development tools (e.g., SnagIt, Camtasia, Photoshop
software, and voice recording/editing software.* Experience with
Learning Management Systems (LMS) and web conferencing
applications.* Proficiency in using Microsoft Office applications
such as PowerPoint, Word, and Excel.* Understanding and previous
experience using web technologies (HTML, CSS or JavaScript) and
experience with any programming/scripting language.* Experience in
Agile or rapid development and quick turnaround of training
deliverables.* Must provide a portfolio of your work or
demonstrated capabilities in order to be considered for an
interview.#cb
Keywords: Cinch Home Services, Boca Raton , Instructional Designer/Developer, Other , Boca Raton, Florida
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