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Salesforce Administrator

Company: Taylor & Francis
Location: Boca Raton
Posted on: October 19, 2020

Job Description:

We have an exciting opportunity for a Salesforce Administrator. You will work independently and in a team environment to build various CRM solutions. Our team is growing and this is an incredible opportunity to build a career within a startup like environment while helping researchers expand the reaches of human knowledge.

What you ll be doing:

* Building new (and maintaining existing) configuration-based solutions

* Database work (imports/updates/deletes)

* Participating in various sprint meetings, assist in the creation and upkeep of user stories

* Communicating with stakeholders and users about changes or requirements

* Providing testing and support functions as needed

What we re looking for:

* Experience with Salesforce Sales and Service Clouds

* Proficiency with Salesforce configuration (e.g. Objects, Fields, Workflows, Assignment Rules, etc.)

* Proficiency with Salesforce security (e.g. Profiles, Roles, Groups, Page Layout Assignments, Field Security, Sharing Rules, etc.)

* Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.

* Proficient with Agile/Scrum methodologies

* Salesforce Admin certification.

* Detail oriented

* Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences

* Ability to work independently and as part of a team

* Professional, positive, customer oriented and flexible approach to interactions with customers in groups, face-to-face, in-person or via web conference

* Experience with Marketing Cloud and Pardot; MS SQL; project management; Salesforce APEX, Visualforce, and Lightning development; AMPscript are preferred but not essential.

What we offer in return:

* 25 days annual leave

* 4 volunteering days annually

* Day off for your birthday

* Pension contributions

* Seasonal social and charitable events

* Training and development

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Additional Information:

* You must have the right to work and live in the United Kingdom

* This role is open to candidates in the United States but a 7am EST start time would be required if successful in this role

We would like to thank all applicants in advance and regret that only shortlisted candidates will be notified.

Taylor & Francis Group an Informa Business
Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Informa is committed to equal employment opportunity for all employees and applicants for employment without regard to age, colour, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status. F1000 Research Ltd, as part of Taylor & Francis Group, is an Equal Opportunities Employee

Keywords: Taylor & Francis, Boca Raton , Salesforce Administrator, Other , Boca Raton, Florida

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