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Vice President, Operations, Services and Supply Chain

Company: Zoom Video Communications
Location: Boca Raton
Posted on: September 12, 2020

Job Description:

Vice President, Operations, Services and Supply Chain Description A. Job Summary:

Job Title:  Vice President, Operations, Services & Supply Chain, Keter NA

Reports to Title:  President Keter NA

FLSA Status:  Exempt

B. Essential Functions & Responsibilities:

The Vice President, Operations, Services & Supply Chain reports to the President of Keter NA and serves as an integral member of the senior leadership team. The role:

· Supports NA Domestic Plant Operations (which report to BU leads) via functional leadership in Safety, Procurement, and Quality

· Leads Customer/Consumer Service for both import and domestically-produced products

· Leads Sales Operations/Compliance

The position provides the leadership, management and vision necessary to ensure that the designated support functions are operating efficiently and effectively, and appropriately supporting the plants in each business unit. Will be responsible for developing and refining processes, procedures and performance metrics to support business growth and to ensure operating efficiency. The VP, OS&S will be responsible for developing, monitoring and evaluating regional strategy with the NA President and Business Unit leaders with emphasis on enhancing business performance. The VP OS&S will help define and consolidate business strategy and turn strategic plans into tactical business operations in their designated areas of responsibility.

Specific areas of responsibility include:

· Provide day-to-day guidance in support of the organization’s mission, goals and core values.

· Responsible for driving the successful execution of programs that will enhance profitability and productivity in designated areas of responsibility.

· Responsible for establishing internal and external processes and KPI’s for the support areas and for their measurement and effectiveness.

· Spearhead the development, communication and implementation of effective cross-functional and cross-business unit strategies and processes.

· Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and people designed to accommodate the rapid growth objectives of the organization.

· Ensure that company has the proper operational controls, administrative and reporting procedures to meet operational and financial targets.

· Hire, motivate and lead a high-performance management team; attract, recruit and retain members of the team; provide effective coaching for optimal performance.

· Foster a focused, success-oriented, accountable environment within the company.

· Communicate effectively and proactively with all stakeholders.

· Ensure the effective implementation of the Company’s Quality System.

· Effectively manage and mitigate company risk and ensure compliance with all legal requirements.

· Conduct meaningful proactive analysis to improve key business decisions in designated areas of responsibility.

C. Job Specifications—Skills and Competencies:

The successful candidate must have a proven track record and broad business background having been responsible for the identified functional areas. Must have strong business and financial acumen, preferably in a manufacturing organization with revenue of least $300M. Must be a “hands on” leader, capable of quickly assessing situations, developing plans of action, and seeing them through to successful completion. The ideal candidate should have high emotional intelligence and the following:

· Skill in assessing, developing, reengineering, and recommending operational and organizational procedures

· High level proficiency with Microsoft Excel and related programs

· Experience with ERP systems, SAP preferred

· Working knowledge of data analysis and performance/operations metrics

· Hands-on leader with a strong commitment to developing team members

· Ability to develop, implement and follow through on detailed business goals and objectives

· Strong negotiating skills

· A collaborative working style, able to work in a highly matrixed organization, successful at working cross functionally with plant operations, and all other stakeholders including those in different regions globally

· Team player with a competitive spirit to excel and the ability to influence and motivate others.

D. Education, Training and Experience

· Bachelor’s degree in Business Management, Engineering or Finance from an accredited institution, MBA preferred.

· Minimum of 10+ years of experience in a similar capacity is required. This could include General Management, or plant operations leadership experience.

· Strong capability in the designated areas of Logistics and Warehousing, Quality, Procurement, Customer and Consumer Service, Sales Operations and Safety.

· Experience in consumer products manufacturing preferred.

· Experience with a PE owned firm preferred

Keywords: Zoom Video Communications, Boca Raton , Vice President, Operations, Services and Supply Chain, Other , Boca Raton, Florida

Click here to apply!

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