BocaRatonRecruiter Since 2001
the smart solution for Boca Raton jobs

Call Center Representative

Company: Teleperformance
Location: Boca Raton
Posted on: September 2, 2020

Job Description:

BEST PLACE FOR PEOPLE

Join us in making connections.

Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do:

* Responsible for all customer inquiries and questions
* Provide excellent customer service at all times
* Follow up to customer inquiries by taking specific action in a timely manner
* Troubleshoot equipment and system problems
* Problem solve to help customers resolve issues on first call
* Enters data from customers into various software programs
* Appropriately communicate with upset customers to resolve their inquiries
* Thrives as a team player in a fast-paced, high-energy, change-oriented environment
* Participates in additional training courses when needed
* Performs other related duties and assignments as required and as assigned by supervisor
* Exercise retention efforts when appropriate
* Identify customers who are comparison-shopping and inquiring about contract terms
* Assisting the customer with the correct price plan

What You Will Bring:

* 6 months Contact Center experience preferred
* One year previous customer service experience required
* Must be at least 18 years of age
* Type 25 wpm
* High School Graduate or GED
* Logical problem solving skills and ability to multi-task
* Proven oral and written communication skills
* Must have availability to work various shifts
* Ability to use Windows operating systems and navigate between various windows
* Ability to work under pressure
* Continuously demonstrate a high sense of urgency
* Must have a keen sense of attention to detail, taking the initiative.
* Must be able to pass a Federal Background Check and Drug testing
* Possess a high level of Professionalism
* Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
* Ability to understand and empathize with customer's issues.

Teleperformance offers outstanding support to our team.

You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Boca Raton , Call Center Representative, Other , Boca Raton, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


General Manager
Description: What's in it for you: Medical, dental, and vision insurance amp 401k Quarterly bonus program Opportunities for people-development bonuses Career growth
Company: Chipotle
Location: Boynton Beach
Posted on: 09/18/2020

Orlando area surveillance investigator
Description: Looking for an experienced C licensed private investigator. Specifically, someone who
Company: Identifax Investigative Services
Location: Boynton Beach
Posted on: 09/18/2020

Call Center Operators
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main
Company: Morani Enterprise
Location: Boca Raton
Posted on: 09/18/2020


Mutual of Omaha: Financial Advisor
Description: We're More Than InsuranceAt Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Boynton Beach
Posted on: 09/18/2020

Mobile developer / iOS / Android / Mobile Architect Boca Raton, FL
Description: Hi, Please find the below Requirement and if you are comfortable revert me with your updated resume along with all the details given below at the earliest. Location Boca Raton, FL Duration Long-term Full (more...)
Company: DRS IT Solutions
Location: Boca Raton
Posted on: 09/18/2020

11C Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you'll be in charge of the Infantry's most powerful weapon - the mortar. As part of a mortar squad, section, or platoon, you will perform challenging (more...)
Company: Army National Guard
Location: Fort Pierce
Posted on: 09/18/2020

Clinical Nurse Coord (RN) Emergency Services
Description: Description SHIFT: Nights rotating weekends SCHEDULE: Full-time Sign-On Bonus Available For Those Who Qualify Clinical Nurse Coord RN Charge , Emergency Department Full-Time 0.9 FTE (more...)
Company: Lawnwood Regional Medical Center
Location: Fort Pierce
Posted on: 09/18/2020

Retail Reset Merchandiser Full Time TRAVEL
Description: Retail Reset Merchandiser Full Time We are looking for individuals with a strong attention to detail to apply to our full time Retail Reset Merchandiser job. Retail Reset Merchandisers are responsible (more...)
Company: Advantage Solutions
Location: Boca Raton
Posted on: 09/18/2020

Tasting Ambassador
Description: Need something you can do from home Maybe you just want the convenience of working from home Look no further We are looking for fun, social, motivated, self-driven starters to join us on an amazing (more...)
Company: Wine Tasting in Home
Location: Lehigh Acres
Posted on: 09/18/2020

Bilingual Haitian Creole Internal Medicine Physician - SE Florida - Boynton Beach
Description: Internal Medicine opening in Boynton Beach, Florida. This and other physician jobs brought to you by DocCafe.com - Outpatient Internal
Company: Integrity Healthcare
Location: Boynton Beach
Posted on: 09/18/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Boca Raton RSS job feeds