BocaRatonRecruiter Since 2001
the smart solution for Boca Raton jobs

Call Center/Customer Service Representative

Company: Teleperformance
Location: Boca Raton
Posted on: August 29, 2020

Job Description:

Job Description: BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do: * Responsible for all customer inquiries and questions * Provide excellent customer service at all times * Follow up to customer inquiries by taking specific action in a timely manner * Troubleshoot equipment and system problems * Problem solve to help customers resolve issues on first call * Enters data from customers into various software programs * Appropriately communicate with upset customers to resolve their inquiries * Thrives as a team player in a fast-paced, high-energy, change-oriented environment * Participates in additional training courses when needed * Performs other related duties and assignments as required and as assigned by supervisor * Exercise retention efforts when appropriate * Identify customers who are comparison-shopping and inquiring about contract terms * Assisting the customer with the correct price plan What You Will Bring: * 6 months Contact Center experience preferred * One year previous customer service experience required * Must be at least 18 years of age * Type 25 wpm * High School Graduate or GED * Logical problem solving skills and ability to multi-task * Proven oral and written communication skills * Must have availability to work various shifts * Ability to use Windows operating systems and navigate between various windows * Ability to work under pressure * Continuously demonstrate a high sense of urgency * Must have a keen sense of attention to detail, taking the initiative. * Must be able to pass a Federal Background Check and Drug testing * Possess a high level of Professionalism * Proven experience in overcoming unexpected difficulties and using logical problem solving skills. * Ability to understand and empathize with customer's issues. Teleperformance offers outstanding support to our team. You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Boca Raton , Call Center/Customer Service Representative, Other , Boca Raton, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Registered Nurse Manager Surgical Services (RN)
Description: Description SHIFT: Days rotating weekends SCHEDULE: Full-time Registered Nurse Manager Surgical Services RN , Full-time Surgical Services Department Lawnwood Regional Medical Center (more...)
Company: Lawnwood Regional Medical Center
Location: Fort Pierce
Posted on: 09/22/2020

SENIOR SUNPASS OPERATIONS MANAGER - 55007365
Description: SENIOR SUNPASS OPERATIONS MANAGER - 55007365 The State Personnel System is an E-Verify employer. For more information click on our E-Verify website . Requisition No: 235961 Agency: Department of (more...)
Company: State of Florida
Location: Boca Raton
Posted on: 09/22/2020

High Demand For Quality Contractors - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Delray Beach
Posted on: 09/22/2020


High Demand For Quality Window Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Fort Pierce
Posted on: 09/22/2020

Hair Stylist - Waterways of Parkland
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Delray Beach
Posted on: 09/22/2020

Licensed Health Insurance Specialist - Free leads, flexible work schedule
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 9/30 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Fort Pierce
Posted on: 09/22/2020

Warehouse/Shopper Team Member
Description: Warehouse and Shopper Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Omaha, NE Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Homestead
Posted on: 09/22/2020

Wendys: Crew Member
Description: Job Description To schedule an interview, text Work4U to 25000 Wendy''s is proud to partner with DailyPay so that you can be paid when you need it. Work today and get paid tomorrow Discover what''s (more...)
Company: Wendys
Location: Homestead
Posted on: 09/22/2020

Director, Customer Strategy & Analytics (Job ID 2014043)
Description: Posted: 09/15/2020 Category: Data Science Job Number: 282103-0 1 Salary: 120,000 - 135,000 Job Description Title: Senior Manager, Data Science Location: Boca Raton, FL Salary: 120,000 (more...)
Company: ADT Security Services
Location: Boca Raton
Posted on: 09/22/2020

High Demand For Quality Painters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Delray Beach
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Boca Raton RSS job feeds