Customer Service Representative Work At Home
Company: Teleperformance At Home
Location: Boca Raton
Posted on: August 20, 2020
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Job Description:
Overview Why You’ll Choose Us Teleperformance is a strategic partner to the world’s leading
companies, bringing solutions and enhancing customer experience
during each interaction. We are the largest interaction expert team
in the market: multicultural, highly skilled, and deeply
knowledgeable, with a wide range of integrated omnichannel
solutions, technology, and the highest security standards. For us,
each interaction needs to be treated as unique. Benefits of working with TP include >We are now offering work at home position with
Teleperformance provided equipment • Paid Training $13 hourly • Competitive Wages $13 Hourly • Monthly Bonuses $80-$160 • Full Benefits (Medical, Dental, Vision, 401k and more) • Employee wellness and engagement programs • A fun, casual work environment on site or virtual Responsibilities Your Responsibilities • Handle and carefully respond to all customer inquiries by
building excellent rapport & confidence, identifying their needs,
and taking strategic action in a timely manner • Provide excellent customer service through active listening on
every interaction • Troubleshoot and resolve customer issues through the use of
desktop applications • Work with confidential customer information and treat it
sensitively • Aim to resolve issues on the first call by being proactive and
demonstrating advanced product knowledge Qualifications What We’re Looking for • Logical problem-solving skills • Availability to work various shifts • Ability to use Windows operating systems • Ability to type 25 wpm • Over 18 years of age • High School Graduate or GED • Predictable and reliable attendance What We Prefer • 6 -12 month customer service experience preferred • Consistent work history Proven oral & written communication
Keywords: Teleperformance At Home, Boca Raton , Customer Service Representative Work At Home, Other , Boca Raton, Florida
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