HOC Technician
Company: Hut 8
Location: Miami
Posted on: February 14, 2026
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Job Description:
Job Description Job Description ABOUT HUT 8 Imagine the ultimate
destination for those who want to work at the cutting edge of
technology, energy, and infrastructure. Hut 8 is on a mission to
build and operate some of the world's largest data centers for
next-generation computing workloads, including AI, Colocation,
Cloud, and Bitcoin Mining. We are proud to offer interesting and
challenging opportunities for individuals who want to build teams,
solve problems, and make an impact from day one. If you're an
ambitious individual looking for a career that is as rewarding as
it is challenging, you've come to the right place. ABOUT THE ROLE
HOC Technicians are integral to maintaining the smooth operation of
our mining facilities through constant monitoring, immediate
troubleshooting, and efficient response. Positioned at the heart of
our operations, technicians work within our Hub Operations Center
to ensure uninterrupted mining activities and quick resolution of
operational issues. This role has three levels, with
responsibilities and expectations scaling with each level of
expertise.?? Some of the key responsibilities you should expect are
the following: Employ state-of-the-art tools like Grafana, Zabbix,
and PagerDuty for constant surveillance of mining operations to
detect, report, and address anomalies.? Respond to fleet, security,
facility, energy, network, outages, and software alerts using
comprehensive monitoring systems.? Actively resolve issues ranging
from minor technical glitches to major operational setbacks,
ensuring minimal downtime. Manage CCTV systems and maintain secure
access to mining facilities.? Handle energy curtailment situations
using systems like AESO, ERCOT, and NYISO.? Maintain clear
communication channels through phone, email, Slack, and direct
messages; document all incidents and actions taken for future
reference.? Provide support to other departments by sharing
critical operational insights and data.? Participate in ongoing
training sessions; technicians at higher levels will also train
newer or lower-level team members on best practices and system
usage.? Generate, audit, and manage tickets for various operational
incidents using our internal systems.? This team uses a shift model
for HOC coverage. This shift is from 8am ET – 5pm ET. ABOUT YOU
High school diploma required; degree or certification in IT,
computer science, or related field preferred.? Level I: Suitable
for new graduates or individuals with some experience.? Proficiency
in technical troubleshooting, strong attention to detail, excellent
communication skills, and familiarity with monitoring tools such as
Grafana, Zabbix, and PagerDuty. ABOUT THE WORK ENVIRONMENT This
role is in office at our corporate headquarters in the Brickell
area of Miami, Florida. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. WHAT MAKES HUT 8 A GREAT PLACE TO WORK Hut 8 offers a
benefits and wellness program that includes medical, dental,
vision, life, and short-term and long-term disability insurance, as
well as paid time off. We are proud to invest in building the best
team in the industry. At all levels of the organization, we are
driven by an entrepreneurial spirit, radical transparency, and
relentless growth mentality. At Hut 8, you will have the
opportunity to: ? Work with bright, driven peers from a range of
educational and professional backgrounds including software
development, energy, engineering, entrepreneurship, investment
banking, private equity, and management consulting ? Design and
pitch new products, services, and other initiatives to a leadership
team consisting of serial entrepreneurs and seasoned executives and
backed by a board of directors consisting of industry veterans of
energy, finance, and government ? Debate ideas and alternatives in
a truly meritocratic setting where the learning curve is steep and
the lessons come from both senior and junior members of the team ?
Build a lifelong network of friends and professional connections at
the cutting-edge intersection of technology, energy, and
infrastructure
Keywords: Hut 8, Boca Raton , HOC Technician, IT / Software / Systems , Miami, Florida
