Golf Shop Attendant - Full Time
Company: Trump Miami Resort Management LLC
Location: Miami
Posted on: February 17, 2026
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Job Description:
Job Description Job Description POSITION PURPOSE: As a Golf Shop
Attendant you will ensure that each golf guest is provided a warm
welcome and sense of genuine care when entering the golf services
area just beyond the Blue Monster Shop lawn. You will ensure that
each golf guest is fully aware of the golf sequence of service and
provide any number of services to assist them along in the process.
EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Display a professional
appearance and attitude, and remain courteous to guests at all
times. Provide a warm welcome to golf guests who are entering the
golf services area, main road, or blue monster shop lawn. A
complete 360 degree awareness of guest activity is required to
ensure guests are provided warm welcome as they will be coming from
all directions. Coordinate with the Golf Services team the guest’s
golf bag location and set up to expedite the process. Provide an
outline of the golf sequence of service to include offering
ice/water, explaining where their clubs are located, informing them
of the driving range location, and the assisting with their desired
next steps. Build rapport with golf guests and resort guests when
time permits by inquiring about their stay and informing them of
the resort’s history, activities, and offerings. Provide directions
to the first tee, driving range, putting greens, Jim Mclean School,
Spa, restaurants, meeting rooms. Provide warm welcome for golf
guests who have completed their round and are returning to the golf
service area. Assist in directing them back to the designated area
and informing them of the next steps. Partner with the pre round
concessions / retail sales position to drive sales thru word of
mouth promotion. Partner with the golf shop team to be a last
resort support mechanism with check in rushes and spike
replacements. Maintain cleanliness of the surrounding area to
include the Blue Monster shop lawn, main road, flower beds, and
perimeter area of golf service area. Contact necessary departments
via radio with any guest concerns or challenges to ensure immediate
guest recovery and problem resolution. Perform any number of
reasonable requests by management which the associate is capable of
performing to enhance the golf operation experience. OTHER: Due to
the cyclical nature of the hospitality industry, associates may be
required to work varying schedules to reflect the business needs of
the hotel. Regular attendance in conformance with the standards,
which may be established by Trump National Doral Miami from time to
time, is essential to the successful performance of this position.
Associates with irregular attendance will be subject to
disciplinary action, up to and including termination of employment.
Due to the industry, that we are in a need will occur for each
associate to provide “Lateral Service”. Our goal is to ensure that
we are maximizing customer satisfaction and as a result there will
be times when our associates in the Operation will call upon us for
support in order to ensure customer satisfaction occurs. When we
are fortunate enough for this to occur, each associate will
positively respond unless there is a chance that an opportunity
resulting in dissatisfying a guest could occur. If this is the case
the leader is to be notified and the level of support that is being
requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to
performance of the essential functions, this position may be
required to perform a combination of the supportive functions, with
the percentage of time performing each function to be solely
determined by the supervisor based upon the particular requirements
of the company. SAFETY REQUIREMENTS: Personal Protective Equipment
(PPE) may be required when performing work duties that may have the
potential of risk to your health or safety. The hotel will provide
the required PPE. Associates will be trained in the proper use and
care of any assigned PPE. It is your responsibility to report
defective, damaged or lost PPE, or equipment that does not fit
properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key:
Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours;
Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS:
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours,
Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity
Frequency Sitting Occasional Walking Frequent Climbing Rare
Crouching/Bending/Stooping Frequent Reaching Frequent
Pushing/Pulling Frequent Near Vision Constant Far Vision Constant
Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs)
Frequent Frequent OTHER DUTIES: Assimilate into Trump National
Doral Miami Cultural Foundation through understanding, supporting
and participating in all elements of the Trump Cornerstones.
Demonstrate working knowledge of the service standards.
QUALIFICATION STANDARDS: EDUCATION High School diploma or
equivalent. EXPERIENCE Previous experience working in a golf
environment. Trump National Doral Miami participates in the federal
E-Verify program, an electronic system that verifies employment
authorization in the United States by comparing information from an
employee’s Form I-9, Employment Eligibility Verification, with
government databases. The company uses E-Verify only after an
employee has accepted a job offer and completed the Form I-9. The
company does not use E-Verify to pre-screen job applicants or
candidates who have not received a job offer from the company.
Keywords: Trump Miami Resort Management LLC, Boca Raton , Golf Shop Attendant - Full Time, Hospitality & Tourism , Miami, Florida
