Housekeeping Supervisor
Company: Hilton Boca Raton
Location: Boca Raton
Posted on: September 10, 2023
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Job Description:
Do you have an eye for details? Do you love to make guests feel
at home with your passion for hospitality? You could be the
Housekeeping Supervisor we are seeking!
Job Description
-The Housekeeping Supervisor is responsible for inspecting, some
pre-setting of guest rooms and to ensuring proper cleanliness
standards are met of all guest rooms, bathrooms, corridors, service
and public areas and linen closets
-Leads and supervises the Room Attendants, Housepersons and Lobby
Attendants in their daily duties to ensure service and guest
standards are met and the daily operations of the department is
running smoothly
-Handles guest concerns or needs in a prompt and efficient manner,
notifying and working with other departments if additional
assistance is required for guest satisfaction
-Take initiative to interactive with guests and team members in a
friendly and professional manner
-Verify and report status and/or discrepancies of rooms
-Assist with Lost and Found and Inventory
-Report any maintenance issues
-Ensure all safety and security policies are followed
-Run and prepare the necessary room and guest reports as needed
-Prepare opening and closing tasks/assignments as needed
Requirements:
-Qualified Candidates must possess the follow:
-High School Graduate or Equivalent
-Able to work Saturdays, Sundays and Holidays
-Meticulous eye for details and cleanliness standards
-Excellent customer service skills
-Experience with a Hotel Property Management System (OnQ a plus),
computer and email communication
-One - two years guest room attendant experience. Previous
supervisory experience preferred.
-Proficient in English (verbal and written)
-Creole and/or Spanish speaking a plus
Benefits:
--- Vacation, Sick and Holiday Pay
--- 401(k) with company match of 4%
--- Medical, Dental, Vision and Life Insurance
--- Short and Long Term Disability
--- Critical Illness, Hospital and Accident Insurance
--- Hilton Team Member Travel Discounts
--- Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regards to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.
If you need accommodation for any part of the application process
because of a medical condition or disability, please send an email
to elizabeth.levin@hiltonboca.com or call 561.852.4007 to let us
know the nature of your request.
Keywords: Hilton Boca Raton, Boca Raton , Housekeeping Supervisor, Hospitality & Tourism , Boca Raton, Florida
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