Free People FP Movement Assistant Store Manager

Company: URBN
Location: Boca Raton
Posted on: January 24, 2023

Job Description:

The Assistant Store Manager supports the selling, service, and operations of the store to achieve an inspiring environment founded on fitness, wellness and happiness. This includes collaborating with others, supporting store processes and visual needs, and development of the team.

Brand Experience

• Influence: acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP Movement customer
  
• Customer Connection: creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
  
• Event Experience: supports the Store Brand Leader in developing consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners
  
• Store Technology: delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and FP App
  
  Leadership + Team Management
  
  
  • Develop & Coach: guides the team toprioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability
    
  • Lead by Example: participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
    
  • Invest in Talent:supportsthe Store Brand Leaderin recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
    
    Visual + Business Operations
    
    
    • Business Acumen:sustain daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart
      
    • Entrepreneurship: utilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community and identify fitness partnerships and events that will drive brand community and sales for the store
      
    • Product Flow: collaborateswith key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately
      
    • Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
      
      Communication + Relationships
      
      
      • Store Community: leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
        
      • Communication: stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; facilitates the sharing of event programming, product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team
        
      • Provide Meaningful Feedback:provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the Store Brand Leader
        
      • Mentorship: embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
        
        The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to thisjob.
        
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Keywords: URBN, Boca Raton , Free People FP Movement Assistant Store Manager, Hospitality & Tourism , Boca Raton, Florida