Free People FP Movement Assistant Store Manager
Company: URBN
Location: Boca Raton
Posted on: January 24, 2023
Job Description:
The Assistant Store Manager supports the selling, service, and
operations of the store to achieve an inspiring environment founded
on fitness, wellness and happiness. This includes collaborating
with others, supporting store processes and visual needs, and
development of the team.
Brand Experience
- Influence: acts as a brand ambassador and reflects the company
values; partners with the leadership team on the creation of an
engaging visual experience that appeals to the FP Movement
customer
- Customer Connection: creates selling initiatives that enhance
the customer experience; encourages the team to build lasting
relationships through personalized service, product
recommendations, and connecting with the customer on shared
interests of wellness and fitness
- Event Experience: supports the Store Brand Leader in developing
consistent event programming that is reflective of the interests of
the local customer to drive FP Movement engagement; supports the
execution of events in conjunction with fitness and wellness
partners
- Store Technology: delivers a seamless, omni-channel shopping
and event experience through understanding and utilization of MPOS,
POS, and FP App
Leadership + Team Management
- Develop & Coach: guides the team toprioritize the customer
service and styling recommendations to drive metrics and achieve
store goals; provides employees with timely and specific feedback
to create a culture of action and accountability
- Lead by Example: participates as the manager-on-duty by driving
engagement in each zone through communication, adaptability, and
fostering a collaborative selling environment; exhibits strong
decision-making and multi-tasking capabilities
- Invest in Talent:supportsthe Store Brand Leaderin recruiting,
hiring, and retaining top talent to build bench for the store;
facilitates thoughtful onboarding for all new hires to drive a
strong brand, customer and store connection
Visual + Business Operations
- Business Acumen:sustain daily operating standards by taking an
active role in assessing sales forecasting and supporting
scheduling and payroll to ensure an effective daily zone
chart
- Entrepreneurship: utilizes Company tools to analyze business
opportunities within product placement, outfitting, and stock
levels; takes initiative to network with local community and
identify fitness partnerships and events that will drive brand
community and sales for the store
- Product Flow: collaborateswith key partners to effectively
execute shipment processing, restocking, and placement of product
while maintaining FP Movement's visual and display standards;
ensures omni-channel orders are processed timely and
accurately
- Awareness: adheres to store's safety standards, inventory
accuracy, reduction of product loss, and upholds all company policy
and procedures to support the profitability of the store
Communication + Relationships
- Store Community: leads with an inclusive and people-first
philosophy; engages employees at all levels to encourage open
dialogue, reinforce follow through, and ensure that the store team
is heard and supported
- Communication: stays current and responds to interoffice
communication while ensuring important Company information reaches
all levels of the team; facilitates the sharing of event
programming, product knowledge, current trends, visual priorities,
and brand messaging through daily meetings with the team
- Provide Meaningful Feedback:provides global insight related to
the customer experience regarding product, presentation and events
and provides feedback to the Store Brand Leader
- Mentorship: embraces a culture of development by protecting
time with direct reports; proactive in setting goals and delivering
feedback for team's personal growth
The above information has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to thisjob.
#freepeople
Keywords: URBN, Boca Raton , Free People FP Movement Assistant Store Manager, Hospitality & Tourism , Boca Raton, Florida
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