Customer Service Advisor

Company: We Insure Noreen Langleben
Location: Boca Raton
Posted on: May 12, 2022

Job Description:

Job DescriptionOur dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!Compensation:$32,000Responsibilities:

• Manage inbound calls related to insurance policy concerns, customer complaints, and general queries
• Make accurate modifications to consumer policies depending on the information supplied
• Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
• Validate client insurance coverage and present policyholders with proof of insurance documents
• Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
  • Knowledge of quoting property and casualty insuranceQualifications:
    • Position requires a high school diploma or GED equivalent
    • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
    • You must have previous customer service experience for this position
    • Knowledge of insurance products and policy schedules is preferred
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
      • Property Casualty 440 License
      • Knowledge of insurance products and policy schedules are preferrable but necessaryAbout CompanyWE INSURE NOREEN LANGLEBEN AGENCY
        • 15 years' experience in Property and Casualty Insurance, including personal and commercial lines of business.
        • One of Boca Raton's most trusted independent agent
        • Volunteers with The Kabbalah Centre with outreach programs
        • Served on the board of the "Spirituality For Kids" luncheon which was held at The Boca Raton ResortNoreen has a strong loyal client base which shows her dedication setting her apart from the rest. Her many successes include getting her clients properly insured many times saving them thousands of dollars. This is due in most part to her knowledge in the insurance industry. Her drive to do the most for her clients is what motivates her.Noreen loves helping people and Insurance is an excellent vehicle to do so. Most people do not understand insurance and she enjoys breaking down the insurance myths to allow her clients to better understand how it works.

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