Customer Service Advisor
Company: We Insure Noreen Langleben
Location: Boca Raton
Posted on: May 12, 2022
Job Description:
Job DescriptionOur dynamic team seeks an enthusiastic individual
to provide exceptional customer service to our insurance company
clients and policyholders. You'll be responsible for creating
insurance policies, advising potential clients on coverage, and
converting quotes into new policies. You'll also help resolve
billing issues, change policies, and make policy recommendations.
If you have previous insurance experience in a customer service
role and have a friendly, client-first attitude, please apply
today!Compensation:$32,000Responsibilities:
- Manage inbound calls related to insurance policy concerns,
customer complaints, and general queries
- Make accurate modifications to consumer policies depending on
the information supplied
- Handle complaints, present appropriate solutions, and
alternatives within the timeframes set, and follow up to ensure
that the issue has been resolved
- Validate client insurance coverage and present policyholders
with proof of insurance documents
- Stay up-to-date on new marketing efforts to answer insurance
product inquiries utilizing all the resources available
- Knowledge of quoting property and casualty
insuranceQualifications:
- Position requires a high school diploma or GED equivalent
- Understands how to utilize a database for processing client
information and how to use Microsoft Office to create necessary
documents
- You must have previous customer service experience for this
position
- Knowledge of insurance products and policy schedules is
preferred
- Must possess exemplary interpersonal skills, communication
skills, and active listening skills
- Property Casualty 440 License
- Knowledge of insurance products and policy schedules are
preferrable but necessaryAbout CompanyWE INSURE NOREEN LANGLEBEN
AGENCY
- 15 years' experience in Property and Casualty Insurance,
including personal and commercial lines of business.
- One of Boca Raton's most trusted independent agent
- Volunteers with The Kabbalah Centre with outreach programs
- Served on the board of the "Spirituality For Kids" luncheon
which was held at The Boca Raton ResortNoreen has a strong loyal
client base which shows her dedication setting her apart from the
rest. Her many successes include getting her clients properly
insured many times saving them thousands of dollars. This is due in
most part to her knowledge in the insurance industry. Her drive to
do the most for her clients is what motivates her.Noreen loves
helping people and Insurance is an excellent vehicle to do so. Most
people do not understand insurance and she enjoys breaking down the
insurance myths to allow her clients to better understand how it
works.
Keywords: We Insure Noreen Langleben, Boca Raton , Customer Service Advisor, Hospitality & Tourism , Boca Raton, Florida
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