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Customer Service Representative - Claims

Company: CareersUSA Inc.
Location: Boca Raton
Posted on: May 11, 2022

Job Description:

CareersUSA, a leader in the staffing industry with over 41 years of experience, has another job opportunity for you: Our Client is seeking a Customer Service Representative - Claims in Boca Raton, FL. Earn an hourly rate at this full-time, temporary position. Job Description:

  • Assist the claims customer service call center by handling inbound calls and responding to inquiries regarding claims
  • Answers calls from Insureds, Public Adjusters, Attorneys, Vendors, Agents and others regarding open and closed claims
  • Responds to inquiries, answers questions, and provides claim status information
  • Updates claim notes documenting phone calls and action taken
  • Transfers callers to appropriate persons
  • Respond to emails from Call Center regarding after-hours and evening inquiries from customers on open or closed claims
  • Other duties and administrative projects as assigned Job Requirements:Requirements:
    • High School Diploma or Equivalent (GED)
    • Florida 440 License
    • 2 years of customer service experience, preferably in the insurance industry
    • Experience providing customer service regarding homeowner's insurance claims
    • Good time management, organizational and communication skills
    • Proficient in Microsoft Office Suite: Word, Excel and Outlook
    • Florida Adjusters 620 license preferred
    • Bilingual: English/Spanish preferred Contact Information:
      • CareersUSA - Boca Raton
      • Ph: 561-981-8200
      • E-mail: Please submit your resume through this posting or call for alternatives

Keywords: CareersUSA Inc., Boca Raton , Customer Service Representative - Claims, Hospitality & Tourism , Boca Raton, Florida

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