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Bilingual Spanish Health Guide

Company: VirtualVocations
Location: Boca Raton
Posted on: September 15, 2023

Job Description:

A company is looking for a Bilingual Spanish Health Guide in the US who will provide comprehensive support and guidance to members in their healthcare journey.
Key Responsibilities:

Act as a trusted advisor to company members, offering education, referrals, concierge activities, and guidance
Coordinate the surgery process, including scheduling, approval, and patient placement
Connect with members across various communication channels, adapting to their unique needs and building trust-based relationships

Require Qualifications:

2 to 4 years of customer relationship and phone center experience
Fluency in English and Spanish
Prior healthcare industry experience with knowledge of medical terminology and health benefits or claims process
Basic understanding of the healthcare system
Strong administrative and technical skills, including proficiency in Microsoft Office, CRM tools, and telecommunication software

Keywords: VirtualVocations, Boca Raton , Bilingual Spanish Health Guide, Healthcare , Boca Raton, Florida

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