Oncology Patient Coordinator, Admin and Billing, FT, 8:30A-5P

Company: Baptist Health South Florida
Location: Boca Raton
Posted on: March 18, 2023

Job Description:

Baptist Health has a commitment to strengthening the compassionate care we provide. With the addition of Boca Raton Regional Hospital, Baptist Health is able to provide the Palm Beach community expanded access to healthcare services.Boca Raton Regional Hospital is an advanced tertiary medical center with 400 beds and is a recognized leader in Cardiovascular Care, Oncology, Women's Health, Orthopedics, Emergency Medicine and the Neurosciences, all of which offer state-of-the-art diagnostic and imaging capabilities. The Hospital is now a part of Baptist Health South Florida, the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we're all in for helping you be your best.Description Coordinates patients appointments with multiple domains (office vast, diagnostics, treatment, etc.) Obtains and verifies necessary demographic and insurance information while ensuring data accuracy. Maintains effective interpersonal skills dealing with others, including patients, families, employees ,and medical staff. Customer service expectations include meetings and/or exceeding departmental service (80/20 of calls answered with 20 seconds), abandoned call rate of less than 5%, individual quality assurance and productivity goals.Estimated pay range for this position is %2415.00 - %2419.50/ hour depending on experience.Qualifications Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: Experience in healthcare and/or significant Customer service setting, physician practice preferred. Working knowledge of Microsoft office. Knowledge of scheduling systems (i.e. Net Access, Centricity, Pathways Healthcare scheduling, Aria, Soarian, Millennium, etc.) and medical terminology is preferred. Experience with handling high call volumes and/or high patient/customer volumes. Excellent verbal and written communication. Excellent interpersonal and customer service skills. Must be detailed- oriented and able to multi-task in a fast paced environment. Bilingual (English/Spanish) highly preferred. Minimum Required Experience: Job: ClericalPrimary Location: Boca RatonOrganization: Boca Raton Regional HospitalSchedule: Full-timeJob Posting: May 18, 2022, 4:07:11 PMUnposting Date: Ongoing

Keywords: Baptist Health South Florida, Boca Raton , Oncology Patient Coordinator, Admin and Billing, FT, 8:30A-5P, Healthcare , Boca Raton, Florida