General Manager

Company: Denny's Inc
Location: Miami
Posted on: May 9, 2025

Job Description:

Essential Functions (Duties and Responsibilities)

• Represents Denny's Vision, Mission and Core Values.
• Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved.
• Directs restaurant operations with responsibility for guest service, brand standards execution and employee training.
• Achieves controllable profit and flow thru goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result.
• Ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions.
• Develops Restaurant Managers and hourly employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed.
• Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required.
• Attracts, hires, onboards and retains the best hourly talent to meet staffing requirements and guest service standards.
• Proactively handles employee relations issues and deviations from Brand Standards; involves the CBL and Human Resources Manager as appropriate to resolve issues.
• Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
• Monitors that proper security procedures are in place to protect employees, guests and company assets.
• Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms.
• Works to create and maintain an enjoyable and respectful environment for our guests and employees.
• Maintains compliance with all Denny's employment policies and Brand Standards to include all state, local and federal regulations.
• Follows management cash handling, inventory and other operational procedures as outlined in Denny's Brand Standards.
• Other duties as assigned.Education andExperience Requirements
  • Associate's or Bachelor's degree preferred or equivalent combination of education and experience.
  • 3 years of experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred.
  • Food Safety Manager certification required.Required Knowledge and Skills
    • Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization.
    • Ability to communicate effectively, both orally and in writing, in the English language.
    • Possesses basic math skills (add, subtract, multiply, divide).
    • Places a value on diversity and shows respect for others.
    • Proven ability to problem solve and handle high stress situations.
    • Ability to interpret financial statements and understand contributing factors.
    • Must be able to perform job duties of every position.
    • Must be prepared to multitask in accordance with the demands of the business.
    • Ability to identify and anticipate opportunities and implement corrective action steps.
    • Ability to work weekends, holidays, and evenings.
    • Periodic travel to include occasional overnight travel and airline travel when applicable.
    • Must have reliable transportation.Physical Requirements
      • Must be able to lift a tray weighing up to 25 lbs.
      • Must be able to lift and carry supplies and equipment weighing up to 60 lbs and place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers.
      • Must be able to bend, stoop, reach, lift and grasp.
      • Must be able to hear well in a loud environment to respond to employee and guest needs.
      • Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
      • Must be able to operate point-of-sale system and differentiate between monetary denominations.
      • Must be able to work with all Denny's menu products.
      • Must be able to work around potentially hazardous chemicals.
      • Must have sufficient mobility to move and operate in confined work area.
      • Must work inside and outside.
      • Must be able to observe staff and all aspects of restaurant operations.
      • Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business.
      • Must be able to tolerate extreme temperature changes in kitchen and freezer areas.FLSA EXEMPTION WORKSHEETJob Code: 20GMJob Title: General ManagerThe employee must meet all of the requirements of one of the exemption tests as outlined below to be eligible for exemption under the FLSA. (Employees earning more than $100,000 in total annual compensation are only required to customarily and regularly perform one of the exempt duties of the Administrative, Executive, or Professional tests.) In all cases, the employee must be paid at least $455 per week on a salaried basis (or $27.63/hr for Computer Professionals) in order to qualify for the exemption.Please indicate the exemption test that applies to this job if the job requirements satisfy all of the criteria.--- Administrative ExemptionPrimary duty of performing office or non-manual work directly related to the management or general business operations of the employer or the employer's customersExercises discretion and independent judgment with respect to matters of significance--- Executive ExemptionPrimary duty of managing the enterprise or a recognized department of subdivisionCustomarily and regularly directs the work of two or more full-time employees (or their equivalent)Has the authority to hire or fire other employees (or whose recommendations as to the hiring, firing, advancement, promotion, or any other change of status of other employees are given particular weight)X --- Learned Professional ExemptionPrimary duty of the performance of work requiring advanced knowledge, defined as work, which is predominantly intellectual in character and includes work requiring the consistent exercise of discretion and judgmentAdvanced knowledge must be in a field of science or learningAdvance knowledge must be customarily acquired by a prolonged course of specialized intellectual instruction--- Computer Professional ExemptionEmployed as a computer systems analyst, computer programmer, software engineer, or other similarly skilled worker in the computer field performing the following duties:Application of systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional applications, ORDesign, development, documentation, analysis creation, testing, or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications, ORDesign, documentation, testing, creation, or modification of computer programs related to machine operating systems, ORA combination of duties described in (A), (B), (C), the performance of which requires the same level of skills--- Creative Professional ExemptionPrimary duty of the performance of work requiring invention, imagination, originality or talent in a recognized field of artistic endeavorBased on a review performed on 8/1/2016 by Rebecca Hammett, this job is being classified as exemptfrom the overtime provisions of the Fair Labor Standards Act. Please describe rationale below:The typical pay range for this role is:Minimum:$60,000.00 - Maximum:$82,500.00Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.Denny's, Inc.is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation,gender identity,disability,genetic information,military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.Applicants requiring reasonable accommodation for any part of the application process shouldcontact 864-597-8000. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.Denny's, Inc. participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at 888-897-7781 or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.
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Keywords: Denny's Inc, Boca Raton , General Manager, Executive , Miami, Florida